ZOLL IVTM THERMOGARD XP
Report
- Report Number
- 3010617000-2016-00846
- Event Type
- Malfunction
- Date Received
- November 23, 2016
- Date of Event
- November 3, 2016
- Report Date
- December 30, 2016
- Manufacturer
- ZOLL CIRCULATION
- Product Code
- NCX
- UDI-DI
- 00849111075022
- PMA / PMN Number
- K072234
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GR
- Reporter Occupation
- OTHER
Narratives
COOLGARD (S/N (B)(4)) DISPLAY HEAD WAS RETURNED TO ZOLL FOR EVALUATION AND THE REPORTED COMPLAINT WAS CONFIRMED DURING FUNCTIONAL TESTING. LOW BATTER VOLTAGE WAS IDENTIFIED AS THE ROOT CAUSE FOR MID: 26 (LOW BATTERY) ERROR MESSAGE. DURING FUNCTIONAL TESTING THE DISPLAY HEAD WAS OPENED AND THE BATTERY VOLTAGE WAS MEASURED. THE VOLTAGE MEASUREMENT WAS BELOW SPECIFICATION. THE DISPLAY HEAD WAS CLEANED TO REMEDY THE REPORTED COMPLAINT. EVENT DATA LOG WAS DOWNLOADED; HOWEVER THE EVENT LOG WAS EMPTY DUE TO LOW BATTERY VOLTAGE. AFTER THE DISPLAY HEAD WAS CLEANED, THE DEVICE PASSED ALL TESTING CRITERIA.
ZOLL HAS NOT YET RECEIVED THE ZOLL CONSOLE IN COMPLAINT FOR INVESTIGATION. A SUPPLEMENTAL REPORT WILL BE FILED IF AND WHEN THE PRODUCT IS RETURNED AND INVESTIGATION HAS BEEN COMPLETED.
IT WAS REPORTED THAT THE COOLGARD 3000 IVTM SYSTEM (SN: (B)(4)) WAS DISPLAYING MID: 26 (LOW BATTERY) ERROR MESSAGE DURING SETTING UP THE SYSTEM. THE CUSTOMER USED ANOTHER SYSTEM TO CONTINUE AND COMPLETE THE TEMPERATURE MANAGEMENT THERAPY. THERE WERE NO REPORTS OF PATIENT CONSEQUENCES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 777184 | ZOLL IVTM THERMOGARD XP | THERMAL REGULATING SYSTEM | NCX | ZOLL CIRCULATION | 8700-0650 | 00849111075022 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |