FDA Adverse Event Malfunction Summary report: N

ZOLL IVTM THERMOGARD XP

MDR report key: 6126282 · Received November 23, 2016

Report

Report Number
3010617000-2016-00846
Event Type
Malfunction
Date Received
November 23, 2016
Date of Event
November 3, 2016
Report Date
December 30, 2016
Manufacturer
ZOLL CIRCULATION
Product Code
NCX
UDI-DI
00849111075022
PMA / PMN Number
K072234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

COOLGARD (S/N (B)(4)) DISPLAY HEAD WAS RETURNED TO ZOLL FOR EVALUATION AND THE REPORTED COMPLAINT WAS CONFIRMED DURING FUNCTIONAL TESTING. LOW BATTER VOLTAGE WAS IDENTIFIED AS THE ROOT CAUSE FOR MID: 26 (LOW BATTERY) ERROR MESSAGE. DURING FUNCTIONAL TESTING THE DISPLAY HEAD WAS OPENED AND THE BATTERY VOLTAGE WAS MEASURED. THE VOLTAGE MEASUREMENT WAS BELOW SPECIFICATION. THE DISPLAY HEAD WAS CLEANED TO REMEDY THE REPORTED COMPLAINT. EVENT DATA LOG WAS DOWNLOADED; HOWEVER THE EVENT LOG WAS EMPTY DUE TO LOW BATTERY VOLTAGE. AFTER THE DISPLAY HEAD WAS CLEANED, THE DEVICE PASSED ALL TESTING CRITERIA.

Additional Manufacturer Narrative · 1

ZOLL HAS NOT YET RECEIVED THE ZOLL CONSOLE IN COMPLAINT FOR INVESTIGATION. A SUPPLEMENTAL REPORT WILL BE FILED IF AND WHEN THE PRODUCT IS RETURNED AND INVESTIGATION HAS BEEN COMPLETED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE COOLGARD 3000 IVTM SYSTEM (SN: (B)(4)) WAS DISPLAYING MID: 26 (LOW BATTERY) ERROR MESSAGE DURING SETTING UP THE SYSTEM. THE CUSTOMER USED ANOTHER SYSTEM TO CONTINUE AND COMPLETE THE TEMPERATURE MANAGEMENT THERAPY. THERE WERE NO REPORTS OF PATIENT CONSEQUENCES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
777184 ZOLL IVTM THERMOGARD XP THERMAL REGULATING SYSTEM NCX ZOLL CIRCULATION 8700-0650 00849111075022

Patients

Seq Age Sex Outcome Treatment
1