FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 6125690 · Received November 23, 2016

Report

Report Number
2032227-2016-44021
Event Type
Malfunction
Date Received
November 23, 2016
Date of Event
October 22, 2016
Report Date
October 29, 2016
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD A BLANK DISPLAY ANOMALY. THE PATIENT'S BLOOD GLUCOSE AT THE TIME OF INCIDENT WAS 388 MG/DL. TROUBLESHOOTING WAS INITIATED FOR THE BLANK DISPLAY. THE CUSTOMER CONFIRMED THAT THE INSULIN PUMP WAS NOT BUMPED, DROPPED, OR EXPOSED TO MOISTURE. THE CUSTOMER ALSO CONFIRMED THAT THE BATTERY CAP CONTACTS, BATTERY COMPARTMENT, AND SPRING DID NOT HAVE ANY DAMAGE, CORROSION, OR MISSING COMPONENTS. A NEW ALKALINE AAA BATTERY WAS INSERTED INTO THE INSULIN PUMP BUT THE DISPLAY DID NOT RETURN. THE BATTERY CAP CONTACT WAS CLEANED AND A NEW AAA ALKALINE BATTERY WAS INSERTED AGAIN AND THE DISPLAY RETURNED; HOWEVER, THE INSULIN PUMP ALARMED FAILED BATTERY TEST. THE ALARM WAS CLEARED. THE INSULIN PUMP WAS NOT RETURNED FOR ANALYSIS AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
776102 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523RNAS

Patients

Seq Age Sex Outcome Treatment
1 76 YR