FDA Adverse Event Malfunction Summary report: N

DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM DEXCOM SHARE SYSTEM

MDR report key: 6120931 · Received November 22, 2016

Report

Report Number
3004753838-2016-51756
Event Type
Malfunction
Date Received
November 22, 2016
Date of Event
November 3, 2016
Report Date
November 3, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000156
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2016 THAT THE RECEIVER INITIALIZED WITHOUT A MANUAL RESTART ON (B)(6) 2016. THERE WAS NO REPORT INJURY OR MEDICAL INTERVENTION. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. THE RECEIVER WAS RETURNED FOR EVALUATION. A VISUAL EXTERIOR INSPECTION WAS PERFORMED AND IT PASSED. THE RECEIVER LOG WAS REVIEWED, FINDING NO ERRORS. A GLOBAL RECEIVER FUNCTIONAL TEST WAS PERFORMED AND IT PASSED, FINDING NO FAILURE. THE COMPLAINT OF RECEIVER INITIALIZATION WITHOUT A MANUAL RESTART COULD NOT BE CONFIRMED. THE ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
771613 DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM DEXCOM SHARE SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. MT22495 5216822 00386270000156

Patients

Seq Age Sex Outcome Treatment
1 66 YR