FDA Adverse Event Injury Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 6116976 · Received November 21, 2016

Report

Report Number
3007981285-2016-21361
Event Type
Injury
Date Received
November 21, 2016
Date of Event
October 26, 2016
Report Date
November 2, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE T:SLIM PUMP USER GUIDE INDICATES REPLACE THE CARTRIDGE EVERY 48 HOURS IF USING HUMALOG TANDEM¿S T:SLIM USER GUIDE DESCRIBES HOW TO REMOVE AIR FROM THE CARTRIDGE USING THE SYRINGE NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED BLOOD GLUCOSE (BG) LEVEL RANGE (240-309 MG/DL.)WITH KETONES PRESENT. THE CUSTOMER WOULD DELIVER MANUAL INJECTIONS AND BOLUS VIA THE PUMP TO STABILIZE BG LEVEL. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER REPORTED AIR GAPS IN THE TUBING. REPORTEDLY, THE CUSTOMER DID NOT REMOVE THE AIR WHEN LOADING THE CARTRIDGE AND HAD LAST CHANGED SUPPLIES 6 DAYS AGO. THE CUSTOMER WAS EDUCATED TO REMOVE AIR FROM THE CARTRIDGE AND THAT HUMALOG HAS BEEN TESTED UP TO 48 HOURS. THE CUSTOMER WAS ABLE TO LOAD A NEW CARTRIDGE AND RESUME INSULIN DELIVERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
768543 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628

Patients

Seq Age Sex Outcome Treatment
1 68 YR Other INFUSION SET: INSET, INSULIN: HUMALOG