FDA Adverse Event Malfunction Summary report: N

DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 6109647 · Received November 17, 2016

Report

Report Number
3004753838-2016-51731
Event Type
Malfunction
Date Received
November 17, 2016
Date of Event
November 2, 2016
Report Date
November 2, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000019
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(6) 2016, TO REPORT A MISSING SENSOR WIRE THAT OCCURRED ON (B)(6) 2016. THE SENSOR INSERTION WAS AT THE ARM ON (B)(6) 2016. THERE WAS NO REPORT ANY INJURY OR MEDICAL INTERVENTION. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. IT WAS REPORTED THAT THE SENSOR WAS INSERTED INTO THE ARM. IT SHOULD BE NOTED THAT THE DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM USER'S GUIDE STATES: SENSOR PLACEMENT AND INSERTION IS NOT APPROVED FOR SITES OTHER THAN THE BELLY (ABDOMEN).

Description of Event or Problem · 1

A SENSOR (SERIAL NUMBER (B)(4)/LOT NUMBER 5202982) WAS RETURNED FOR EVALUATION A VISUAL INSPECTION WAS PERFORMED AND THE SENSOR WIRE WAS ATTACHED TO THE SEAL CARRIER. THE REPORTED EVENT OF A MISSING SENSOR WIRE WAS NOT CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED. HOWEVER, IT IS UNKNOWN IF THE RETURNED PRODUCT IS THE COMPLAINT DEVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
760212 DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. 9500-27 NI 00386270000019

Patients

Seq Age Sex Outcome Treatment
1 63 YR