FDA Adverse Event Malfunction Summary report: N

O-ARM 1000 IMAGING SYSTEM 3RD EDITION

MDR report key: 6106365 · Received November 16, 2016

Report

Report Number
1723170-2016-05261
Event Type
Malfunction
Date Received
November 16, 2016
Date of Event
February 18, 2016
Report Date
November 16, 2016
Manufacturer
MEDTRONIC NAVIGATION, INC. (LITTLETON)
Product Code
OXO
PMA / PMN Number
K092564
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

NO PATIENT INFORMATION PROVIDED AS NO PATIENT WAS INVOLVED IN THIS CONCERN. A MEDTRONIC REPRESENTATIVE REPORTED THAT THE IMAGING SYSTEM WAS STUCK ON 'UNIT IS INITIALIZING, PLEASE WAIT' MESSAGE DURING BOOT UP. THERE WAS NO PATIENT PRESENT WHEN THIS ISSUE WAS IDENTIFIED. ONSITE INVESTIGATION DISCOVERED THAT THE SYSTEM HAD LOST THE HOME CONFIGURATION. RE-VALIDATING THE HOME CONFIGURATION RESOLVED THE ISSUE. NO FURTHER ISSUES WERE REPORTED. A SOFTWARE INVESTIGATION WAS ALSO COMPLETED. THIS INVESTIGATION FOUND THE REPORTED ISSUE TO BE RELATED TO A KNOWN SOFTWARE ANOMALY. THIS ANOMALY IS TRACKED THROUGH A SOFTWARE ANOMALY TRACKING DATABASE AND REFERENCES TO THIS CASE HAVE BEEN ADDED. A FULL IMAGING SYSTEM CHECK-OUT WAS COMPLETED AND ALL TESTS PASSED. FULL SYSTEM FUNCTIONALITY WAS CONFIRMED AND THE SYSTEM WAS RETURNED TO SERVICE. (B)(4). THIS REVIEW WAS PERFORMED AS A RESULT OF RECENT CHANGES/IMPROVEMENTS TO THE MEDTRONIC NAVIGATION, INC. MEDICAL DEVICE REPORT (MDR) REVIEW PROCESS AND IS FOR NON-ADVERSE EVENT REPORTABLE MALFUNCTIONS WITHIN THE LAST TWO YEARS WHERE THE REPORTED MALFUNCTION WAS NOT PREVIOUSLY ASSOCIATED WITH SERIOUS INJURIES. SIMILAR MALFUNCTIONS THAT HAD RESULTED IN SIGNIFICANT DELAYS OF SURGERY OR REQUIRED ADDITIONAL INTERVENTION HAD BEEN REPORTED AS MDR SERIOUS INJURIES. BASED ON THIS 483 OBSERVATION, THE REPORTING DETERMINATION HAS BEEN REVISED TO CONSIDER THESE MALFUNCTION EVENTS REPORTABLE. THIS PROCESS CHANGE RESULTED IN AN OVERALL INCREASE IN THE NUMBER OF MDRS FILED BY MEDTRONIC NAVIGATION, INC., SINCE APRIL 2016. IT SHOULD BE NOTED THAT THIS INCREASE IS NOT THE RESULT OF THE DISCOVERY OF NEW PRODUCT PROBLEMS, BUT RATHER THE RESULT OF A BROADER INTERPRETATION AND APPLICATION OF THE REGULATIONS WITHIN OUR PROCESSES.

Description of Event or Problem · 1

A MEDTRONIC REPRESENTATIVE REPORTED THAT THE IMAGING SYSTEM WAS STUCK ON 'UNIT IS INITIALIZING, PLEASE WAIT' MESSAGE DURING BOOT UP. THERE WAS NO PATIENT PRESENT WHEN THIS ISSUE WAS IDENTIFIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
757011 O-ARM 1000 IMAGING SYSTEM 3RD EDITION IMAGE-INTENSIFIED FLUOROSCOPIC X-RAY SYSTEM, MOBILE OXO MEDTRONIC NAVIGATION, INC. (LITTLETON) BI-700-00028-120

Patients

Seq Age Sex Outcome Treatment
1