FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED BREASTPUMP - BACKPACK

MDR report key: 6105755 · Received November 16, 2016

Report

Report Number
1419937-2016-00294
Event Type
Malfunction
Date Received
November 16, 2016
Date of Event
November 3, 2016
Report Date
November 3, 2016
Manufacturer
MEDELA, INC
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER WAS SENT A REPLACEMENT POWER SUPPLY. THE CAUSE OF THE BREACH IN THE REV N TRANSFORMER HAS NOT BEEN DETERMINED AT THIS TIME. IT IS CURRENTLY BEING INVESTIGATED UNDER (B)(4). THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVALUATION/INVESTIGATION AT THIS TIME. THEREFORE, NO CONCLUSIONS CAN BE MADE AS TO THE CAUSE OF THE EVENT. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECTED INFORMATION, A FOLLOW UP REPORT WILL BE FILED AT THAT TIME.

Description of Event or Problem · 1

ON (B)(6) 2016, THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT THE TRANSFORMER HOUSING OF HER PUMP IN STYLE ADVANCED BREAST PUMP BROKE OPEN EXPOSING THE INNER ELECTRONICS, WHICH IS A SAFETY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
758437 PUMP IN STYLE ADVANCED BREASTPUMP - BACKPACK PUMP, BREAST, POWERED HGX MEDELA, INC 9207010/57062 REV N/1313

Patients

Seq Age Sex Outcome Treatment
1