FDA Adverse Event Malfunction Summary report: N

OT VERIO2 METER

MDR report key: 6105309 · Received November 16, 2016

Report

Report Number
3008382007-2016-59408
Event Type
Malfunction
Date Received
November 16, 2016
Report Date
November 11, 2016
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K131363
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE LAY USER/PATIENTS METER HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS WITH THE FOLLOWING FINDINGS: THE METER FAILED TESTING. THE REPORTED ISSUE WAS CONFIRMED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2016, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING THAT WHEN TURNING ON METER WITH EITHER POWER OR TEST STRIP HE IS ONLY SEEING A WHITE SCREEN WITH NO WRITING ON IT AND THAT THE SUBJECT METER WAS ALSO NOT SHOWING THE BLUE OT VERIO SCREEN AT BEGINNING. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED ISSUE REMAINED UNRESOLVED AT THE TIME OF TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
756773 OT VERIO2 METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 4029116

Patients

Seq Age Sex Outcome Treatment
1