530G INSULIN PUMP
Report
- Report Number
- 2032227-2016-42388
- Event Type
- Malfunction
- Date Received
- November 15, 2016
- Date of Event
- November 10, 2016
- Report Date
- November 28, 2016
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WI
- Reporter Occupation
- PATIENT
Narratives
THE INSULIN PUMP WAS RECEIVED STUCK IN THE MOTOR ERROR ALARM LOOP DURING BOLUS DELIVERY AND E70 ALARM WAS CONFIRMED IN HISTORY FILE. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED; THE MOTOR MAY HAVE HAD AN INTERMITTENT FAILURE THAT WAS NOT DETECTED DURING OUR TESTING. NO A35 ALARM. THE INSULIN PUMP PASSED DISPLACEMENT TEST, BASIC OCCLUSION TEST, PRIME TEST, OPERATING CURRENTS, SELF-TEST AND OFF NO POWER. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW AND CRACKED CASE AT THE DISPLAY WINDOW CORNER.
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).
CUSTOMER REPORTED VIA PHONE CALL TO HAVE RECEIVED A MOTION SENSOR TEST FAILURE ALARM, MOTOR ERROR ALARM AND A CUSTOMER REPORTED VIA PHONE CALL TO HAVE RECEIVED A MOTION SENSOR TEST FAILURE ALARM. CUSTOMER'S BLOOD GLUCOSE WAS 180 MG/DL. AFTER TROUBLESHOOTING, CUSTOMER WAS ADVISED THAT INSULIN PUMP WOULD NEED TO BE REPLACED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 755613 | 530G INSULIN PUMP | INSULIN INFUSION PUMP / SENSOR AUGMENTED | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-751LNAB |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 67 YR |