FDA Adverse Event Malfunction Summary report: N

ELECSYS TSH ASSAY

MDR report key: 6103297 · Received November 15, 2016

Report

Report Number
1823260-2016-01779
Event Type
Malfunction
Date Received
November 15, 2016
Date of Event
October 28, 2016
Report Date
December 21, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JLW
PMA / PMN Number
K961491
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TU
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THIS EVENT OCCURRED IN (B)(6).

Additional Manufacturer Narrative · 1

BASED ON INVESTIGATION AND TESTING OF THE PATIENT SAMPLE, A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED. RESULTS GENERATED FROM ASSAYS FROM DIFFERENT MANUFACTURERS CAN VARY DUE TO THE OVERALL SETUPS OF THE ASSAYS, THE ANTIBODIES USED, AND THE STANDARDIZATION METHODOLOGY USED.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE THYROID RESULTS FOR ONE PATIENT SAMPLE THAT WAS TESTED ON WITH DIFFERENT INSTRUMENTS. THE CUSTOMER USED COBAS 6000 E 601 MODULE SERIAL NUMBER (B)(4). CONTROLS WERE WITHIN SPECIFICATION FOR ALL TESTS. THE FIELD SERVICE REPRESENTATIVE CHANGED THE FT3 REAGENT CASSETTE, RAN A NEW CALIBRATION, AND RAN CONTROLS FOR ALL THREE ASSAYS. THE PATIENT SAMPLE WAS THEN REPEATED ON (B)(6) 2016. REFER TO THE ATTACHMENT TO THE MEDWATCH FOR ALL PATIENT DATA. THIS MEDWATCH IS FOR THE ELECSYS TSH ASSAY. REFER TO THE MEDWATCHS WITH PATIENT IDENTIFIERS (B)(6) FOR THE OTHER ASSAYS INVOLVED. THE RESULTS WERE REPORTED TO THE PHYSICIAN. THE PATIENT WAS NOT ADVERSELY AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
753139 ELECSYS TSH ASSAY RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE JLW ROCHE DIAGNOSTICS NA 143583

Patients

Seq Age Sex Outcome Treatment
1 3 YR