FDA Adverse Event Malfunction Summary report: N

PURELY YOURS

MDR report key: 6100606 · Received November 14, 2016

Report

Report Number
3009974348-2016-00237
Event Type
Malfunction
Date Received
November 14, 2016
Date of Event
October 16, 2016
Report Date
October 17, 2016
Manufacturer
AMEDA, INC.
Product Code
HGX
PMA / PMN Number
K973501
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER WAS CONTACTED BY EMAIL FIVE TIMES OVER A PERIOD OF THREE WEEKS REQUESTING SHE CONTACT AMEDA, INC. TO ASSIST HER IN RESOLVING THIS ISSUE. AMEDA DID NOT HAVE ANY OTHER MEANS OF CONTACTING THE CUSTOMER. THE CUSTOMER HAS NOT RESPONDED TO THE EMAILS TO SEEK A SOLUTION TO THIS PROBLEM. DUE TO A LACK OF RESPONSE BY THE CUSTOMER, NO PRODUCT WAS RETURNED TO AMEDA AND A REPLACEMENT PUMP BASE WAS NOT SENT TO THE CUSTOMER. THEREFORE NO VISUAL INSPECTION OR INVESTIGATION OF THE PUMP BASE COULD BE CONDUCTED.

Description of Event or Problem · 1

CUSTOMER CONTACTED AMEDA PARENT CARE ONLINE ON (B)(6) 2016. SHE REPORTS HER AC ADAPTER STOPPED FUNCTIONING 1 MONTH PRIOR AND SINCE THAT TIME, SHE USES BATTERIES TO POWER ON THE PURELY YOURS BREAST PUMP SHE USES FOR PUMPING BREAST MILK. CUSTOMER REPORTS TWO BATTERIES STARTED TO LEAK DARK FLUID FROM THE BATTERY COMPARTMENT ON 2 SEPARATE OCCASIONS THE DAY BEFORE THE COMPLAINT WAS SENT TO AMEDA, INC. AT THIS TIME, IT IS UNKNOWN WHETHER CUSTOMER CAME IN CONTACT WITH THE BATTERY FLUID.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
750336 PURELY YOURS ELECTRIC BREAST PUMP HGX AMEDA, INC. 24502082

Patients

Seq Age Sex Outcome Treatment
1 29 YR