FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 6098333 · Received November 13, 2016

Report

Report Number
3004753838-2016-53017
Event Type
Malfunction
Date Received
November 13, 2016
Date of Event
October 19, 2016
Report Date
October 19, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000224
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(6) 2016, THAT THE DISPLAY DEVICE READ FAILED TRANSMITTER ERROR ON (B)(6) 2016. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. DATA WAS PROVIDED. THE REPORTED FAILED TRANSMITTER ERROR WAS CONFIRMED VIA DATA. A ROOT CAUSE COULD NOT BE DETERMINED VIA DATA.

Description of Event or Problem · 1

THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THE TEST FAILED. PERFORMED PAIRING TEST WITH NORDIC BLUETOOTH DEVICE AND UNIT PASSED. . THE REPORTED EVENT OF TRANSMITTER FAILED ERROR WAS CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
749287 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. 9438-06 5215635 00386270000224

Patients

Seq Age Sex Outcome Treatment
1 52 YR