FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 6097421 · Received November 11, 2016

Report

Report Number
2032227-2016-41466
Event Type
Malfunction
Date Received
November 11, 2016
Date of Event
October 20, 2016
Report Date
October 20, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH CRACKED AND BLEEDING LCD GLASS, MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE LIP. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE INK ON THE SCREEN CRACKED. CUSTOMER'S BLOOD GLUCOSE WAS 208 MG/DL. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
747739 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 16 YR