FDA Adverse Event Malfunction Summary report: N

NEOBLUE BLANKET

MDR report key: 6096857 · Received November 11, 2016

Report

Report Number
3018859-2016-00025
Event Type
Malfunction
Date Received
November 11, 2016
Report Date
October 12, 2016
Manufacturer
NATUS MEDICAL INCORPORATED
Product Code
LBI
PMA / PMN Number
K103589
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE ALLEGED "SHARP EDGE" CONDITION IS CAUSED WHEN THERE IS A 90 DEGREE CUT ON THE NEOBLUE BLANKET PAD VERSUS THE REQUIRED RADIUS OR CHAMFERED CORNER. ADDITIONAL INVESTIGATION INTO THE CAUSE OF THE 90 DEGREE CUT WILL BE PERFORMED AND DOCUMENTED IN SUPPLIER CORRECTIVE ACTION ORIGINATED ON (B)(6) 2016 UNDER CAPA(B)(4). PRELIMINARY INVESTIGATION CONFIRMED THAT THERE WAS A MALFUNCTION AND THERE MAY BE POTENTIAL FOR INJURY WITH REOCCURRENCE. A 100% INVENTORY INSPECTION WAS COMPLETE AS A RESULT OF THIS EVENT, AND IT WAS CONFIRMED THAT THIS ISSUE IS NOT ISOLATED TO A SINGLE LOT. INVESTIGATION IS ONGOING. WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE AS A RESULT OF SUPPLIER INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. NATUS COMPLAINT # (B)(4).

Description of Event or Problem · 1

ON (B)(6) 2016, A REPRESENTATIVE FROM (B)(6) HOSPITAL CALLED NATUS TECHNICAL SERVICE ALLEGING THAT "A BABY'S LEG WAS CUT ON THE PAD'S EDGE OF THEIR LARGE NEOBLUE BLANKET." AFTER FURTHER COMMUNICATION WITH THE CUSTOMER, TECHNICAL SERVICE CONFIRMED THAT NO PATIENT WAS HARMED AND THAT THE STATEMENT OF "A BABY'S LEG BEING CUT ON THE PAD'S EDGE" WAS INCORRECTLY INTERPRETED BY THE HOSPITAL'S REPRESENTATIVE. THE STATEMENT CAME FROM A NURSE ON DUTY WHEN SHE NOTICED A 90 DEGREE CORNER ON THE BLANKET'S PAD. THE NURSE STATED THAT THERE WAS A POTENTIAL FOR INJURY DUE TO THE SHARP EDGE. TECHNICAL SERVICE CONFIRMED NO PATIENT WAS INJURED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
748131 NEOBLUE BLANKET NBBLANKET LBI NATUS MEDICAL INCORPORATED 006245 N042716-03

Patients

Seq Age Sex Outcome Treatment
1 Other