FDA Adverse Event Malfunction Summary report: N

ELECSYS TSH ASSAY

MDR report key: 6094231 · Received November 10, 2016

Report

Report Number
1823260-2016-01757
Event Type
Malfunction
Date Received
November 10, 2016
Date of Event
October 18, 2016
Report Date
December 12, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JLW
PMA / PMN Number
K961491
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TH
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

TWO SAMPLES (OBTAINED A DAY APART) FROM THE PATIENT WERE SUBMITTED FOR INVESTIGATION. THE CUSTOMER'S TSH RESULTS WERE REPRODUCED. NO INTERFERING FACTORS WERE IDENTIFIED. THE INVESTIGATION STATED THAT FACTORS SUCH AS STRESS, CHANGES IN PHYSICAL ACTIVITIES AND CIRCADIAN VARIATIONS CAN CAUSE CHANGES IN TSH RESULTS TAKEN FROM 2 SAMPLES TAKEN FROM THE SAME PATIENT WITHIN A SHORT PERIOD OF TIME. BASED ON THE INFORMATION AVAILABLE, A GENERAL REAGENT ISSUE CAN MOST LIKELY BE EXCLUDED. NO PRODUCT PROBLEMS WERE IDENTIFIED.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4).

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF ERRONEOUS RESULTS FOR 1 PATIENT TESTED FOR ELECSYS TSH ASSAY (TSH). THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE INITIAL TSH RESULT WAS 9.56 UIU/ML WITH A DATA FLAG. THE SAMPLE WAS REPEATED ON (B)(6) 2016 AND THE RESULT WAS 9.53 WITH A DATA FLAG. A SECOND SAMPLE WAS OBTAINED ON (B)(6) 2016 AND THE INITIAL TSH RESULT WAS 4.96 UIU/ML WITH A DATA FLAG. THE SECOND SAMPLE WAS REPEATED AND THE RESULT WAS 4.93 UIU/ML WITH A DATA FLAG. ALL RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. NO ADVERSE EVENT OCCURRED. THE E411 ANALYZER SERIAL NUMBER WAS (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
743752 ELECSYS TSH ASSAY RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE JLW ROCHE DIAGNOSTICS NA 16636901

Patients

Seq Age Sex Outcome Treatment
1 32 YR