FDA Adverse Event Injury Summary report: N

530G INSULIN PUMP

MDR report key: 6093297 · Received November 10, 2016

Report

Report Number
2032227-2016-41100
Event Type
Injury
Date Received
November 10, 2016
Date of Event
November 4, 2016
Report Date
November 5, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THEY EXPERIENCED HIGH BLOOD GLUCOSE OF 400 MG/DL. THE CUSTOMER WAS TREATED FOR THE HIGH BLOOD GLUCOSE WITH MANUAL INJECTIONS. THE CUSTOMER STATES THAT THEY RECEIVE A NO DELIVERY ALARM AFTER A BOLUS. CUSTOMER WOULD JUST PRESS THE RESUME BUTTON REPEATEDLY UNTIL THE BOLUSES FINISHED DELIVERING. THE CUSTOMER WAS ASSISTED WITH TROUBLE SHOOTING AND WAS INFORMED TO REWIND THEIR INSULIN PUMP AND REINSERT THE RESERVOIR. THE CUSTOMER DID NOT RETURN THE PRODUCT BACK FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
745989 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 49 YR Other