FDA Adverse Event Malfunction Summary report: N

O-ARM 1000 IMAGING SYSTEM

MDR report key: 6087224 · Received November 8, 2016

Report

Report Number
1723170-2016-04146
Event Type
Malfunction
Date Received
November 8, 2016
Date of Event
August 11, 2014
Report Date
November 8, 2016
Manufacturer
MEDTRONIC NAVIGATION, INC. (LITTLETON)
Product Code
OXO
PMA / PMN Number
K050996
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

NO PATIENT INFORMATION PROVIDED AS NO PATIENT WAS INVOLVED IN THIS CONCERN. A MEDTRONIC REPRESENTATIVE REPORTED THAT PRIOR TO A CASE THE SITE WAS UNABLE TO OPEN THE GANTRY DOOR. THE SITE CONTACTED THEIR MEDTRONIC REPRESENTATIVE WHO INSTRUCTED THEM TO HOLD "M" TO INVALIDATE HOME. AFTER THIS THE DOOR WAS ABLE TO OPEN. NO PATIENT WAS PRESENT DURING THE TIME OF THE REPORTED INCIDENT. AN ONSITE INSPECTION WAS SCHEDULED FOR A LATER DATE. DURING THE ONSITE INSPECTION, THE SYSTEM'S LOGS WERE SENT O THE MANUFACTURER FOR FURTHER ANALYSIS. THE ISSUE COULD NOT BE REPLICATED. THE MEDTRONIC REPRESENTATIVE RELOADED FIRMWARE TO THE MOTION CONTROLLER. A SUCCESSFUL SYSTEM CHECKOUT WAS PERFORMED WHICH VERIFIED THAT THE ISSUE HAD BEEN RESOLVED. A SOFTWARE INVESTIGATION WAS CONDUCTED TO ANALYZE THE SYSTEM LOGS WHERE IT WAS DETERMINED THAT THE REPORTED EVENT WAS RELATED TO A SOFTWARE ISSUE. THIS ISSUE WAS DOCUMENTED IN A MEDTRONIC NAVIGATION SOFTWARE ANOMALY TRACKING DATABASE. THIS EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW AS DISCUSSED WITH THE (B)(6) DISTRICT OFFICE ON APRIL 7, 2016 VIA MEDTRONIC NAVIGATION, INC. RESPONSE TO 3/17/2016 FDA-483 (B)(4). THIS REVIEW WAS PERFORMED AS A RESULT OF RECENT CHANGES/IMPROVEMENTS TO THE MEDTRONIC NAVIGATION, INC. MEDICAL DEVICE REPORT (MDR) REVIEW PROCESS AND IS FOR NON-ADVERSE EVENT REPORTABLE MALFUNCTIONS WITHIN THE LAST TWO YEARS WHERE THE REPORTED MALFUNCTION WAS NOT PREVIOUSLY ASSOCIATED WITH SERIOUS INJURIES. SIMILAR MALFUNCTIONS THAT HAD RESULTED IN SIGNIFICANT DELAYS OF SURGERY OR REQUIRED ADDITIONAL INTERVENTION HAD BEEN REPORTED AS MDR SERIOUS INJURIES. BASED ON THIS 483 OBSERVATION, THE REPORTING DETERMINATION HAS BEEN REVISED TO CONSIDER THESE MALFUNCTION EVENTS REPORTABLE. THIS PROCESS CHANGE RESULTED IN AN OVERALL INCREASE IN THE NUMBER OF MDRS FILED BY MEDTRONIC NAVIGATION, INC., SINCE APRIL 2016. IT SHOULD BE NOTED THAT THIS INCREASE IS NOT THE RESULT OF THE DISCOVERY OF NEW PRODUCT PROBLEMS, BUT RATHER THE RESULT OF A BROADER INTERPRETATION AND APPLICATION OF THE REGULATIONS WITHIN OUR PROCESSES.

Description of Event or Problem · 1

A MEDTRONIC REPRESENTATIVE REPORTED THAT PRIOR TO A CASE THE SITE WAS UNABLE TO OPEN THE GANTRY DOOR. THE SITE CONTACTED THEIR MEDTRONIC REPRESENTATIVE WHO INSTRUCTED THEM TO HOLD "M" TO INVALIDATE HOME. AFTER THIS THE DOOR WAS ABLE TO OPEN. NO PATIENT WAS PRESENT DURING THE TIME OF THE REPORTED INCIDENT. AN ONSITE INSPECTION WAS SCHEDULED FOR A LATER DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
737669 O-ARM 1000 IMAGING SYSTEM IMAGE-INTENSIFIED FLUOROSCOPIC X-RAY SYSTEM, MOBILE OXO MEDTRONIC NAVIGATION, INC. (LITTLETON) BI-700-00027-120

Patients

Seq Age Sex Outcome Treatment
1