FDA Adverse Event Malfunction Summary report: N

630G INSULIN PUMP 630G BLACK MG

MDR report key: 6086817 · Received November 8, 2016

Report

Report Number
2032227-2016-40556
Event Type
Malfunction
Date Received
November 8, 2016
Date of Event
October 17, 2016
Report Date
November 11, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED DISPLACEMENT TEST, REWIND TEST, PRIME SEATING TEST, BASIC OCCLUSION TEST, FORCE SENSOR TEST, OCCLUSION TEST, SLEEP CURRENT MEASUREMENT, ACTIVE CURRENT MEASUREMENT AND SELF-TEST. NO UNEXPECTED STUCK BUTTON ALARMS, DISPLAY TYPE ANOMALIES OR BLANK DISPLAY ANOMALIES NOTED DURING TESTING. ALL OF THE BUTTONS FUNCTIONED PROPERLY; NO DAMAGE WAS FOUND ON THE KEYPAD TRACES AND THE CONNECTOR ON THE PRINTED CIRCUIT BOARD WAS NOT UNLOCKED DURING VISUAL INSPECTION. THE INSULIN PUMP HAD SCRATCHED CASING, MINOR SCRATCHES ON THE LCD WINDOW AND PILLOWING KEYPAD OVERLAY.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE DEVICE ALARMED STUCK BUTTON ALARM. CUSTOMER'S BLOOD GLUCOSE WAS 190 MG/DL. DEVICE WAS TURNED OFF. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
739005 630G INSULIN PUMP 630G BLACK MG INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1715K

Patients

Seq Age Sex Outcome Treatment
1 62 YR