FDA Adverse Event Injury Summary report: N

2050012-2016-00321

MDR report key: 6084228 · Received November 7, 2016

Report

Report Number
2050012-2016-00321
Event Type
Injury
Date Received
November 7, 2016
Date of Event
October 31, 2016
Report Date
October 31, 2016
PMA / PMN Number
K103842
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS NOT SENT TO THE CUSTOMER SITE. WORKING ON THE PHONE WITH BEC CUSTOMER TECHNICAL SUPPORT, THE CUSTOMER FLUSHED THE CARTRIDGE CHEMISTRY (CC) SAMPLE PROBE TO RESOLVE THE ISSUE. THE CUSTOMER STATED THERE WAS RESISTANCE WHILE FLUSHING THE PROBE, WHICH IS INDICATIVE OF A SAMPLE RELATED OBSTRUCTION. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNICEL DXC UNICEL DXC 800 PRO SYNCHRON SYSTEM GENERATED A FALSE LOW PHENYTOIN (PHY) RESULT ON ONE PATIENT SAMPLE AND WAS REPORTED OUT OF THE LABORATORY. AFTER ROUTINE CONTROLS RECOVERED LOW, PATIENT SAMPLES WERE RERUN ON AN ALTERNATE DXC AND THE LOW PHENYTOIN WAS DISCOVERED. THE PATIENT RECEIVED A DOSE OF PHENYTOIN BASED UPON THE FALSE LOW RESULT, BUT THERE IS NO INDICATION THAT THE PATIENT WAS HARMED FROM THE EXTRA DOSE OF PHENYTOIN. THE REPORT WAS AMENDED WITH THE HIGHER RESULT FROM THE OTHER DXC INSTRUMENT.

Patients

Seq Age Sex Outcome Treatment
1 Other