FDA Adverse Event Malfunction Summary report: N

CAREASSIST ES110/210/410

MDR report key: 6080094 · Received November 4, 2016

Report

Report Number
9615739-2016-00082
Event Type
Malfunction
Date Received
November 4, 2016
Date of Event
October 18, 2016
Report Date
October 18, 2016
Manufacturer
HILL-ROM FRANCE
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
SERVICE PERSONNEL

Narratives

Additional Manufacturer Narrative · 1

THE HILL-ROM TECHNICIAN FOUND THE SIDERAIL INTERFACE PC BOARD NEEDED TO BE REPLACED. PER THE HILL-ROM SERVICE MANUAL THE BED SHOULD BE SUBJECT TO AN EFFECTIVE MAINTENANCE PROGRAM. AN ANNUAL SERVICE OF THE BED IS ADVISED IN ORDER TO MAINTAIN ITS CHARACTERISTICS AND PERFORMANCE. EVERY FIVE YEARS, THE BED EXIT TAPE SWITCHES SHOULD BE REPLACED BY A FACILITY-AUTHORIZED MAINTENANCE PERSONNEL. ENSURE THE BED EXIT SYSTEM WORKS PROPERLY. REPLACE WORN OR DEFECTIVE PARTS AS NEEDED. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS SHOWED HILL-ROM PERFORMED PREVENTATIVE MAINTENANCE ON THIS BED IN 2014, 2015 AND 2016. IT IS UNKNOWN IF THE FACILITY PERFORMED ANY OTHER PREVENTATIVE MAINTENANCE ON THIS BED. THE HILL-ROM TECHNICIAN REPLACED THE SIDERAIL INTERFACE PC BOARD TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

HILL-ROM RECEIVED A REPORT FROM A HILL-ROM TECHNICIAN STATING THE BED EXIT WAS NOT ALARMING. THE BED WAS LOCATED IN ROOM 32 AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
730863 CAREASSIST ES110/210/410 A/C POWERED ADJUSTABLE HOSPITAL BED FNL HILL-ROM FRANCE P1170D0000005

Patients

Seq Age Sex Outcome Treatment
1