CAREASSIST ES110/210/410
Report
- Report Number
- 9615739-2016-00082
- Event Type
- Malfunction
- Date Received
- November 4, 2016
- Date of Event
- October 18, 2016
- Report Date
- October 18, 2016
- Manufacturer
- HILL-ROM FRANCE
- Product Code
- FNL
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- SERVICE PERSONNEL
Narratives
THE HILL-ROM TECHNICIAN FOUND THE SIDERAIL INTERFACE PC BOARD NEEDED TO BE REPLACED. PER THE HILL-ROM SERVICE MANUAL THE BED SHOULD BE SUBJECT TO AN EFFECTIVE MAINTENANCE PROGRAM. AN ANNUAL SERVICE OF THE BED IS ADVISED IN ORDER TO MAINTAIN ITS CHARACTERISTICS AND PERFORMANCE. EVERY FIVE YEARS, THE BED EXIT TAPE SWITCHES SHOULD BE REPLACED BY A FACILITY-AUTHORIZED MAINTENANCE PERSONNEL. ENSURE THE BED EXIT SYSTEM WORKS PROPERLY. REPLACE WORN OR DEFECTIVE PARTS AS NEEDED. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS SHOWED HILL-ROM PERFORMED PREVENTATIVE MAINTENANCE ON THIS BED IN 2014, 2015 AND 2016. IT IS UNKNOWN IF THE FACILITY PERFORMED ANY OTHER PREVENTATIVE MAINTENANCE ON THIS BED. THE HILL-ROM TECHNICIAN REPLACED THE SIDERAIL INTERFACE PC BOARD TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.
HILL-ROM RECEIVED A REPORT FROM A HILL-ROM TECHNICIAN STATING THE BED EXIT WAS NOT ALARMING. THE BED WAS LOCATED IN ROOM 32 AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 730863 | CAREASSIST ES110/210/410 | A/C POWERED ADJUSTABLE HOSPITAL BED | FNL | HILL-ROM FRANCE | P1170D0000005 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |