530G INSULIN PUMP
Report
- Report Number
- 2032227-2016-39995
- Event Type
- Malfunction
- Date Received
- November 4, 2016
- Date of Event
- October 28, 2016
- Report Date
- November 16, 2016
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC
- Reporter Occupation
- PATIENT
Narratives
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).
THE INSULIN PUMP WAS RECEIVED WITH CURRENTS IN SPECIFICATION. THE INSULIN PUMP PASSED SELF-TEST AND UNEXPECTED RESTART ERROR ALARM TEST. NO UNEXPECTED RESTART ALARM NOTED. THE INSULIN PUMP WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO MOISTURE DAMAGE KEYPAD TRACE. THE INSULIN PUMP HAD MINOR SCRATCHES LCD WINDOW, CRACKED CASE NEAR DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP AND CRACKED LCD WINDOW. THE INSULIN PUMP PASSED REWIND TEST, BASIC OCCLUSION, OCCLUSION, PRIME, EXCESSIVE NO DELIVERY TEST AND DISPLACEMENT TEST. THE NUMBERS DOES NOT RAMP UP ON ITS OWN OR SCROLL BAR MOVING WITH NO INPUT.
THE CUSTOMER REPORTED VIA PHONE CALL THAT THEY RECEIVED UNEXPECTED RESTART ALARM AND THEY WERE UNABLE TO CLEAR THE ALARM WITH ACT AND ESC BUTTON. THE CUSTOMER ALSO REPORTED THAT THE BOLUS AMOUNT KEPT SCROLLING ON THE SCREEN. THE CUSTOMER'S BLOOD GLUCOSE WAS 130 MG/DL AT THE TIME OF INCIDENT. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL NEED TO BE REPLACED. THE CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO BACK-UP PLAN. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 731247 | 530G INSULIN PUMP | OZO | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-751NAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 66 YR |