DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM
Report
- Report Number
- 3004753838-2016-54006
- Event Type
- Malfunction
- Date Received
- November 3, 2016
- Date of Event
- October 12, 2016
- Report Date
- October 12, 2016
- Manufacturer
- DEXCOM, INC.
- Product Code
- MDS
- UDI-DI
- 00386270000019
- PMA / PMN Number
- P120005
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
(B)(4).
(B)(4).
DEXCOM WAS MADE AWARE ON (B)(6) 2016 THAT ON (B)(6) 2016, UPON REMOVAL OF THE SENSOR POD FROM THE PATIENT BODY, THE SENSOR WIRE WAS MISSING. THE SENSOR WAS INSERTED AT THE ABDOMEN ON (B)(6) 2016. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. NO PRODUCT OR DATA WERE PROVIDED FOR EVALUATION. THE REPORTED MISSING SENSOR WIRE COULD NOT BE CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.
A SENSOR (SERIAL NUMBER (B)(4)/LOT NUMBER 5211358) WAS RETURNED FOR EVALUATION A VISUAL INSPECTION WAS PERFORMED AND THE SENSOR WIRE WAS MISSING FROM THE SENSOR POD AND HOUSING PUCK. DUE TO THE MISSING SENSOR WIRE, THE SENSOR WIRE IS CONSIDERED DETACHED. THE REPORTED EVENT OF A MISSING SENSOR WIRE WAS CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED. HOWEVER, IT IS UNKNOWN IF THE RETURNED PRODUCT IS THE COMPLAINT DEVICE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 728366 | DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM | CONTINUOUS GLUCOSE MONITOR | MDS | DEXCOM, INC. | 9500-27 | 5211399 | 00386270000019 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 68 YR |