SILICONE HANDLE/QUICK COUPLING W/ ROTATING CAP
Report
- Report Number
- 9680938-2016-10167
- Event Type
- Malfunction
- Date Received
- November 2, 2016
- Report Date
- October 7, 2016
- Manufacturer
- SYNTHES TUTTLINGEN
- Product Code
- HTD
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- OTHER
Narratives
SERVICE AND REPAIR EVALUATION/REVIEW WAS ATTEMPTED; NO SERVICE HISTORY REVIEW CAN BE PERFORMED AS NO SERVICE HISTORY REVIEW CAN BE PERFORMED AS PART NUMBER (B)(4) WITH LOT NUMBER(S) T981020 IS A LOT/BATCH CONTROLLED ITEM. THE MANUFACTURE DATE OF THIS ITEM IS 2-JAN-2013. THE SOURCE OF THE MANUFACTURE DATE IS THE RELEASE TO WAREHOUSE DATE. THE SERVICE HISTORY REVIEW IS UNCONFIRMED. DEVICE HISTORY RECORDS REVIEW WAS CONDUCTED. THE REPORT INDICATES THAT: PART: (B)(4), LOT T981020, MANUFACTURING DATE: 23-JAN-2013. REVIEW OF THE DEVICE HISTORY RECORD OF (B)(4) SHOWED THAT THERE WERE NO ISSUES AT THE TIME OF MANUFACTURING OF THIS DEVICE THAT WOULD CONTRIBUTE TO THE ISSUE OUTLINED IN THIS COMPLAINT. A REVIEW OF INSPECTION RECORDS AND CERTIFICATIONS, CONFIRM THAT THE COMPONENTS AND FINAL PRODUCT MET INSPECTION RECORDS. ALL 64 PARTS OF THE LOT WERE CHECKED 100% FOR CRITICAL FEATURES AND FOR FUNCTION AT THE FINAL INSPECTION ON (B)(4) 2013. NO NCRS WERE GENERATED DURING PRODUCTION. A SERVICE AND REPAIR EVALUATION AND INVEST. SUMMARY WAS PERFORMED. THE INVESTIGATION OF THE COMPLAINT ARTICLES HAS SHOWN THAT: THE CUSTOMER REPORTED THE POLYETHYLENE CAP POPPED OFF AND WOULD NOT STAY ON. THE REPAIR TECHNICIAN REPORTED THE SWIRLING CAP WAS LOOSE. LOOSE COMPONENT IS THE REASON FOR REPAIR. THE CAUSE OF THE ISSUE IS UNKNOWN. THE FOLLOWING PARTS WERE REPLACED: SWIRLING CAP. THE ITEM WAS REPAIRED PER THE INSPECTION SHEET, PASSED SYNTHES FINAL INSPECTION ON (B)(4) 2016 AND WILL BE RETURNED TO THE CUSTOMER UPON COMPLETION OF THE SERVICE AND REPAIR PROCESS. THE EVALUATION WAS CONFIRMED. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.
ADDITIONAL NARRATIVE: DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.
SERVICE AND REPAIR DEPARTMENT DOCUMENTED THAT THE POLYETHYLENE CAP ON THE SILICONE HANDLE QUICK COUPLING WITH ROTATING CAP POPS OFF AND WILL NOT STAY ATTACHED. ISSUE WAS DISCOVERED WHILE CLEANING THE DEVICE POST-OPERATIVELY. NO PATIENT INVOLVEMENT. ONE DEVICE. THIS REPORT IS 1 OF 1 FOR (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 723220 | SILICONE HANDLE/QUICK COUPLING W/ ROTATING CAP | FORCEPS | HTD | SYNTHES TUTTLINGEN | T981020 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |