FDA Adverse Event Injury Summary report: N

OT VERIO IQ METER

MDR report key: 6072029 · Received November 2, 2016

Report

Report Number
3008382007-2016-56609
Event Type
Injury
Date Received
November 2, 2016
Date of Event
October 27, 2016
Report Date
October 28, 2016
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2016, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) (B)(4), ALLEGING THAT HIS ONETOUCH VERIOIQ METER DISPLAYED INACCURATELY ERRATIC RESULTS. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER SERVICE REPRESENTATIVE (CSR) DOCUMENTATION. THE PATIENT CLAIMED THAT THE SUBJECT METER STARTED READING INACCURATELY AT 00:13AM ON (B)(6) 2016, WHEN HE OBTAINED ALLEGED INACCURATELY ERRATIC BLOOD GLUCOSE RESULTS OF "221, 209, 182, 173 AND 186 MG/DL" WITHIN 20 MINUTES OF EACH OTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE BETWEEN THE REPORTED RESULTS MEETS LFS' CRITERIA FOR PRECISION. THE PATIENT MANAGES HIS DIABETES WITH INSULIN WHICH HE SELF-ADJUSTS. HE REPORTED THAT AT 00:15AM ON (B)(6) 2016, HE ADMINISTERED AN INCREASED DOSE OF 107 UNITS OF NOVORAPID INSULIN AND WENT TO SLEEP. HE REPORTED THAT ABOUT 3 HOURS LATER, AT 3AM ON (B)(6) 2016, HE WOKE UP WITH SYMPTOMS OF "SWEATING AND FELT DIZZY". HE INDICATED THAT HE SELF-TREATED HIS SYMPTOMS BY CONSUMING A "BOTTLE OF COKE" AND A SHORT TIME LATER "FELT BETTER". HE DENIED USING ANY OTHER DEVICE TO CHECK HIS BLOOD GLUCOSE LEVELS. DURING TROUBLESHOOTING, THE CSR CONFIRMED THAT THE SUBJECT METER WAS SET TO THE CORRECT UNIT OF MEASURE AND THE PATIENT'S BLOOD SAMPLES HAD BEEN TAKEN FROM THE SAME APPROVED SAMPLE SITE. THE PATIENT'S TEST STRIPS ARE BEING RETURNED FOR INVESTIGATION AND REPLACEMENT TEST STRIP WERE SENT TO THE PATIENT. THE PATIENT WANTED TO KEEP THE SUBJECT METER. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SIGNS AND/OR SYMPTOMS THAT MEET LFS' CRITERIA FOR A SERIOUS INJURY REPORTABLE ADVERSE EVENT AFTER THE ALLEGED PRODUCT ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
724079 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3912199

Patients

Seq Age Sex Outcome Treatment
1 67 YR Life Threatening| R