FDA Adverse Event Malfunction Summary report: N

ARCHITECT C8000 SYSTEM

MDR report key: 6069434 · Received November 1, 2016

Report

Report Number
1628664-2016-00276
Event Type
Malfunction
Date Received
November 1, 2016
Date of Event
October 11, 2016
Report Date
April 11, 2017
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JJE
PMA / PMN Number
K980367
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE EVALUATION WAS REASSESSED AND CONCLUDED THAT A MALFUNCTION OCCURRED, THEREFORE, THE DEVICE WAS NOT PERFORMING AS INTENDED.

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. PATIENT INFORMATION; 1. PATIENT IDENTIFIER - THE COMPLETE NUMBER IS - (B)(6).

Additional Manufacturer Narrative · 1

THE CUSTOMER OBSERVED DISCREPANT SODIUM RESULTS ON ARCHITECT C803079. AN ABBOTT REPRESENTATIVE REVIEWED THE ARCHITECT SYSTEM LOGS AND OBSERVED EXCEPTION ERROR 3375 [UNABLE TO PROCESS TEST, ASPIRATION ERROR] OCCURRED ON SID (B)(4). THE ABBOTT REPRESENTATIVE CONSIDERED THE ASPIRATION ERROR TO BE RELATED TO SAMPLE INTEGRITY AND RECOMMENDED REPLACEMENT OF THE SAMPLE PROBE. A REVIEW OF THE C803079 SERVICE HISTORY IDENTIFIED NO CONTRIBUTING FACTORS ON OR AROUND THE DATE OF THE COMPLAINT. THERE HAVE BEEN NO SUBSEQUENT CONTACTS FROM THE CUSTOMER REGARDING DISCREPANT RESULTS. A REVIEW OF PRODUCT LABELING FOUND THE ARCHITECT SYSTEMS OPERATIONS MANUAL ADDRESSES OPERATIONAL PRECAUTIONS AND LIMITATIONS AND ADDRESSES ERRATIC ICT RESULTS, INCLUDING BUT NOT LIMITED TO: SAMPLE INTEGRITY; IMPROPER SAMPLE COLLECTION AND/OR PREPARATION; AND PROBE INTEGRITY ISSUES. THE SYSTEM OPERATIONS MANUAL ALSO ADDRESSES THE SAMPLE PROBE REMOVAL AND REPLACEMENT; THE PROCEDURE RECOMMENDS REPLACEMENT INTERVALS FOR THE SAMPLE PROBE. A REVIEW OF COMPLAINTS FOR THE ISSUE OF DISCREPANT SODIUM RESULTS FOUND NO SIMILAR ISSUES AND NO TREND WAS ASSOCIATED WITH THE ARCHITECT C8000 FOR ERRATIC RESULTS. BASED ON THE RESULTS OF THE INVESTIGATION, NEITHER A DEFICIENCY NOR A MALFUNCTION OF ARCHITECT C803079 WAS IDENTIFIED.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THE ARCHITECT ANALYZER GENERATED FALSELY INCREASED SODIUM (NA) RESULTS ON ONE PATIENT. THE RESULTS PROVIDED WERE: (B)(6) - INITIAL NA-162 / 138 / 139 (RANGE 136-145MMOL/L). THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT. THERE WAS NO ADDITIONAL PATIENT INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
720525 ARCHITECT C8000 SYSTEM AUTOMATED CHEMISTRY ANALYZER JJE ABBOTT MANUFACTURING INC

Patients

Seq Age Sex Outcome Treatment
1