FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 6066457 · Received October 31, 2016

Report

Report Number
2032227-2016-38682
Event Type
Malfunction
Date Received
October 31, 2016
Date of Event
October 9, 2016
Report Date
October 9, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP PASSED OPERATING CURRENT AND DISPLACEMENT TEST HOWEVER COMPROMISED FORCE SENSOR SYSTEM ALARM DURING PRIME TEST AT 4 POUNDS AND MOTOR ERROR ALARM DURING THE BASIC OCCLUSION TEST DUE TO LOOSE/PROTRUDED DRIVE SUPPORT DISK. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED. INSULIN PUMP RECEIVED WITH CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHED LCD WINDOW, BROKEN BELT CLIP SLOT AND BROKEN BATTERY TUBE THREADS. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE DEVICE ALARMED COMPROMISED FORCE SENSOR SYSTEM ALARM. CUSTOMER'S BLOOD GLUCOSE WAS 232 MG/DL. DRIVE SUPPORT CAP WAS STICKING OUT. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS' INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
717166 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 43 YR