FDA Adverse Event Injury Summary report: N

RESERVOIR

MDR report key: 6065232 · Received October 28, 2016

Report

Report Number
2032227-2016-38238
Event Type
Injury
Date Received
October 28, 2016
Date of Event
August 7, 2016
Report Date
October 7, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT HIS HEALTH CARE PROVIDER TOLD HIM TO GET A REPLACEMENT INSULIN PUMP BECAUSE THEY WERE UNABLE TO UPLOAD THE INFORMATION. THE INSULIN PUMP ALARMED NO DELIVERY. THE CUSTOMER EXPERIENCED HIGH BLOOD GLUCOSE LEVELS AROUND 800 MG/DL AND LOW BLOOD GLUCOSE LEVELS AROUND 40 MG/DL. THE CUSTOMER WAS HOSPITALIZED DUE TO HIS HIGH BLOOD GLUCOSE LEVEL. THE INSULIN PUMP WAS STUCK IN THE PRIMING LOOP AND ALARMED MOTOR ERROR. THE ISSUE WAS RESOLVED BY CLEARING THE ALERT AND TRIED MANUALLY TO GET IT TO WORK. THE DEVICE WAS NOT RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
714893 RESERVOIR RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-XXX

Patients

Seq Age Sex Outcome Treatment
1 53 YR Hospitalization