FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 6064503 · Received October 28, 2016

Report

Report Number
1823260-2016-01672
Event Type
Malfunction
Date Received
October 28, 2016
Date of Event
September 23, 2016
Report Date
November 22, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER RETURNED THE TEST STRIPS. THE METER WAS NOT RETURNED. THE RETURNED STRIPS AND RETENTION METER WERE TESTED IN COMPARISON TO A RETENTION METER AND MASTER LOT STRIPS. TWO HUMAN BLOOD SAMPLES FROM WARFARIN DONORS AND INTERNAL REFERENCE METERS WERE USED. DONOR #1: MASTER LOT: 2.7 INR. DONOR #1: CUSTOMER STRIP AND RETENTION METER: 2.7 INR. DONOR #2: MASTER LOT: 2.6 INR. DONOR #2: CUSTOMER STRIP AND RETENTION METER: 2.4 INR. ALL INR VALUES WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. NO ERROR MESSAGES OCCURRED. THE RETURNED MATERIAL AND THE RETENTION MATERIAL MEET THE SPECIFICATION.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

THE CUSTOMER'S DAUGHTER COMPLAINED OF ERRONEOUS INR RESULTS WHEN HER MOTHER TESTED ON HER COAGUCHEK XS METER WITH SERIAL NUMBER (B)(4). THE CUSTOMER TESTED ON HER METER AT 7:56 AM AND OBTAINED AN INR RESULT 2.4 INR. THIRTY MINUTES LATER THE RESULT FROM THE LABORATORY USING THE DADE INNOVIN METHOD WAS 1.9 INR. IT IS NOT KNOWN WHICH RESULT WAS BELIEVED TO BE CORRECT. THE DOCTOR MADE NO CHANGES TO THE CUSTOMER'S WARFARIN/COUMADIN DOSE. THE CUSTOMER'S THERAPEUTIC RANGE IS 2-3 INR. NO ADVERSE EVENT OCCURRED. THE CUSTOMER IS "FEELING AS WELL AS CAN BE EXPECTED." THE CUSTOMER DOES NOT HAVE ANEMIA OR POLYCYTHEMIA. THE CUSTOMER DOES NOT TAKE ANY HEPARIN OR DIRECT THROMBIN INHIBITORS. THE CUSTOMER DOES NOT HAVE ANTIPHOSPHOLIPID ANTIBODIES. THE METER AND TEST STRIPS HAVE BEEN REQUESTED FOR INVESTIGATION. REPLACEMENT PRODUCT WAS SENT. RELEVANT RETENTION TEST STRIPS (LOT 128043-21) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 124158-80). FOR THIS PURPOSE TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION MATERIAL PERFORMED WITHIN SPECIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
714782 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 12804321

Patients

Seq Age Sex Outcome Treatment
1 WARFARIN/COUMADIN