FDA Adverse Event Malfunction Summary report: N

DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 6061153 · Received October 27, 2016

Report

Report Number
3004753838-2016-67562
Event Type
Malfunction
Date Received
October 27, 2016
Date of Event
October 8, 2016
Report Date
October 8, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000019
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON 10/08/2016 THAT ON (B)(6) 2016, THERE WERE INACCURACIES BETWEEN THE CONTINUOUS GLUCOSE MONITOR (CGM) AND THE BLOOD GLUCOSE (BG) METER. THE SENSOR WAS INSERTED INTO THE ABDOMEN ON (B)(6) 2016. REPORTEDLY, THE PATIENT DID NOT CALIBRATE AFTER THE INACCURACY OR ENTER FINGER STICK VALUES PROMPTLY. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. NO PRODUCT OR DATA WERE PROVIDED FOR EVALUATION. THE REPORTED INACCURACY COULD NOT BE CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED. LABELING INDICATES: IF THE DIFFERENCE BETWEEN YOUR SENSOR GLUCOSE READING AND BLOOD GLUCOSE VALUE IS GREATER THAN 20% OF THE BLOOD GLUCOSE VALUE FOR SENSOR GLUCOSE READINGS > 80 MG/DL OR GREATER THAN 20 POINTS FOR SENSOR GLUCOSE READINGS < 80 MG/DL, WASH YOUR HANDS AND TAKE ANOTHER BLOOD GLUCOSE MEASUREMENT. IF THE DIFFERENCE BETWEEN THIS SECOND BLOOD GLUCOSE MEASUREMENT AND THE SENSOR IS STILL GREATER THAN 20% FOR SENSOR GLUCOSE READINGS > 80 MG/DL OR GREATER THAN 20 POINTS FOR SENSOR GLUCOSE READINGS < 80 MG/DL, RECALIBRATE YOUR SENSOR USING THE SECOND BLOOD GLUCOSE VALUE. THE SENSOR GLUCOSE READING WILL CORRECT OVER THE NEXT 15 MINUTES. FURTHERMORE, THE GUIDE STATES: TO CALIBRATE THE SYSTEM, ENTER THE EXACT BLOOD GLUCOSE VALUE THAT YOUR BLOOD GLUCOSE METER DISPLAYS WITHIN 5 MINUTES OF A CAREFULLY PERFORMED BLOOD GLUCOSE MEASUREMENT. ENTERING INCORRECT BLOOD GLUCOSE VALUES OR BLOOD GLUCOSE VALUES FROM MORE THAN 5 MINUTES BEFORE ENTRY MIGHT AFFECT SENSOR PERFORMANCE, AND YOU MIGHT MISS A LOW OR HIGH BLOOD GLUCOSE VALUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
711926 DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. 9500-27 5214520 00386270000019

Patients

Seq Age Sex Outcome Treatment
1 67 YR