FDA Adverse Event Malfunction Summary report: N

AUTOPULSE® RESUSCITATION MODEL 100

MDR report key: 6056195 · Received October 25, 2016

Report

Report Number
3010617000-2016-00761
Event Type
Malfunction
Date Received
October 25, 2016
Date of Event
October 4, 2016
Report Date
June 30, 2017
Manufacturer
ZOLL CIRCULATION
Product Code
DRM
UDI-DI
00849111001823
PMA / PMN Number
K112998
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
EMERGENCY MEDICAL TECHNICIAN

Narratives

Additional Manufacturer Narrative · 1

THE AUTOPULSE PLATFORM IN COMPLAINT WILL NOT BE RETURNED FOR INVESTIGATION. THEREFORE, A PHYSICAL INVESTIGATION WILL NOT BE PERFORMED. A SUPPLEMENTAL REPORT WILL BE FILED IF AND WHEN THE PRODUCT IS RETURNED AND INVESTIGATION HAS BEEN COMPLETED.

Additional Manufacturer Narrative · 1

FOLLOWING CUSTOMER'S APPROVAL TO HAVE THE AUTOPULSE PLATFORM SERVICED, THE PROCESSOR BOARD WAS REPLACED TO RESOLVE THE "SYSTEM ERROR" ISSUE. UNRELATED TO THE ISSUE, THE BATTERY PARTITION COVER WAS ALSO REPLACED. THE PLATFORM WAS FURTHER TESTED AND PASSED ALL FINAL TESTING CRITERIA.

Additional Manufacturer Narrative · 1

THE CUSTOMER'S REPORTED COMPLAINT OF AUTOPULSE PLATFORM DISPLAYING SYSTEM ERROR UPON POWER UP WAS CONFIRMED DURING FUNCTIONAL TESTING AND WAS ATTRIBUTE TO A DEFECTIVE PROCESSOR BOARD. DURING FUNCTIONAL TESTING, THE AUTOPULSE PLATFORM DISPLAYED UA 136 (INTERNAL PARAMETER CORRUPTED) UPON POWER UP. A REVIEW OF THE PLATFORM ARCHIVE COULD NOT BE PERFORMED AS THE DATA WAS CORRUPTED. A VISUAL INSPECTION OF THE RETURNED AUTOPULSE PLATFORM WAS PERFORMED AND FOUND NO PHYSICAL DAMAGES TO THE DEVICE. THE PLATFORM WAS NOT REPAIRED AS THE CUSTOMER IS REPLACING THEIR PLATFORMS. HISTORICAL COMPLAINTS WERE REVIEWED FOR SERVICE INFORMATION RELATED TO THE REPORTED COMPLAINT AND THERE WAS NO SIMILAR HISTORY OF COMPLAINT REPORTED FOR AUTOPULSE WITH SERIAL NUMBER (B)(4). ON 11/04/2014, THE PLATFORM WAS RETURNED FOR REPAIR DUE TO PHYSICAL DAMAGES.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT DURING THE MORNING SHIFT CHECK, THE AUTOPULSE PLATFORM DISPLAYED A "SYSTEM ERROR" MESSAGE. NO OTHER INFORMATION WAS PROVIDED. THERE WAS NO PATIENT INVOLVEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
705277 AUTOPULSE® RESUSCITATION MODEL 100 CARDIAC CHEST COMPRESSOR DRM ZOLL CIRCULATION MODEL 100 00849111001823

Patients

Seq Age Sex Outcome Treatment
1