FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 6049257 · Received October 21, 2016

Report

Report Number
3004753838-2016-72819
Event Type
Malfunction
Date Received
October 21, 2016
Date of Event
September 29, 2016
Report Date
September 30, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000279
PMA / PMN Number
P120005
Removal / Correction Number
3004753838-02/29/16-001C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

(B)(4) MODEL NUMBER - CORRECTION, CATALOG NUMBER - CORRECTION, SERIAL NUMBER - CORRECTION, LOT NUMBER - CORRECTION, UDI NUMBER - CORRECTION, IF FOLLOW-UP, WHAT TYPE?: CORRECTION, DEVICE MANUFACTURE DATE - CORRECTION TO REMOVE, EVENT PROBLEM AND EVALUATION CODES - CORRECTION TO REMOVE (B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON 09/30/2016, TO CLAIM NO AUDIO OUTPUT ON (B)(6) 2016. THERE WAS NO REPORT OF ANY INJURY OR MEDICAL INTERVENTION. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE.

Description of Event or Problem · 1

A RECEIVER (PART NUMBER STR-GF-BLU/ MODEL NUMBER MT22719-BLU/ SERIAL NUMBER (B)(4)/ LOT NUMBER 5211984) WAS RETURNED FOR EVALUATION ; HOWEVER IT CAN NOT BE DETERMINED IF THIS IS THE COMPLAINT DEVICE. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECTS WERE FOUND. A "TRY IT" MANUAL TEST WAS PERFORMED AND SPEAKER SOUNDED. THE REPORTED EVENT OF NO AUDIO OUTPUT WAS NOT CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
698288 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. MT22719-BLU 5211983 00386270000279

Patients

Seq Age Sex Outcome Treatment
1 6 YR