TANDEM T:SLIM INSULIN DELIVERY SYSTEM
Report
- Report Number
- 3007981285-2016-15353
- Event Type
- Malfunction
- Date Received
- October 21, 2016
- Date of Event
- October 1, 2016
- Report Date
- October 1, 2016
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- LZG
- PMA / PMN Number
- K111210
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- PATIENT
Narratives
NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.
IT WAS REPORTED THAT THE CUSTOMER RECEIVED AN INACCURATE FILL ESTIMATE. REPORTEDLY, THE CARTRIDGE WAS FILLED WITH 260 UNITS OF INSULIN. IN ADDITION, IT WAS REPORTED THAT THE CUSTOMER RECEIVED MULTIPLE OCCLUSION ALARMS. THE CUSTOMER DECLINED FURTHER TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, AND INDICATED THAT THE SUPPLIES WOULD BE CHANGED UPON RETURNING HOME. THE CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 113-125 MG/DL. MULTIPLE ATTEMPTS WERE MADE BY TANDEM TECHNICAL SUPPORT TO OBTAIN IF THE REPORTED EVENTS HAD BEEN RESOLVED; HOWEVER, NO FURTHER INFORMATION WAS PROVIDED REGARDING THE EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 699032 | TANDEM T:SLIM INSULIN DELIVERY SYSTEM | INSULIN PUMP | LZG | TANDEM DIABETES CARE | 004628 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 39 YR |