FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA

MDR report key: 6042433 · Received October 19, 2016

Report

Report Number
2954323-2016-05895
Event Type
Malfunction
Date Received
October 19, 2016
Date of Event
October 3, 2016
Report Date
March 14, 2018
Manufacturer
ABBOTT DIABETES CARE INC
Product Code
NBW
PMA / PMN Number
K040814
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ES
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THIS SERVES AS A CORRECTION REPORT. SECTION D1 BRAND NAME WAS INCORRECTLY IDENTIFIED AS (B)(4). THE CORRECT BRAND NAME FOR THE REPORTED METER SERIAL NUMBER IS (B)(4). SECTION D1 BRAND NAME HAS BEEN UPDATED TO REFLECT THE CORRECTION. SECTION D4 HAS BEEN UPDATED TO THE CORRECT CATALOG # OF 98814-65. SECTION G5 PMA/510 (K) # HAS BEEN UPDATED TO K983504.

Additional Manufacturer Narrative · 1

THE DEVICE MANUFACTURER DATE FOR THE REPORTED METER IS UNKNOWN. THE DATE ENTERED IN THE DEVICE MFR DATE IS THE DATE ABBOTT DIABETES CARE BECAME AWARE OF THE EVENT. UNLESS FURTHER INFORMATION IS OBTAINED, THIS ISSUE IS CONSIDERED CLOSED. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.

Additional Manufacturer Narrative · 1

AN EXTENDED INVESTIGATION HAS BEEN CONDUCTED, WHICH INVOLVED A MANUFACTURING REVIEW (INCLUDING 5 YEARS OF DEVICE HISTORY RECORDS (DHRS)), PREVIOUS COMPLAINT AND CORRECTIVE AND PREVENTIVE ACTION (CAPA) INVESTIGATIONS CONDUCTED FOR BLANK SCREEN ISSUES, PROCESS FAILURE MODE EFFECTS ANALYSES (PFMEAS), DESIGN CONTROLS, AND DESIGN FAILURE MODE EFFECTS ANALYSES (DFMEAS), RISK MANAGEMENT REPORTS, RISK EVALUATIONS, AND LABEL COPY. THE INVESTIGATION DID NOT IDENTIFY ANY INDICATION THAT THE PRODUCT DID NOT MEET SPECIFICATION. IF THE PRODUCT IS RETURNED, AN INVESTIGATION WILL BE PERFORMED. NOTE: THE DEVICE MANUFACTURER DATE FOR THE REPORTED METER SERIAL NUMBER IS UNKNOWN. THE DATE ENTERED IS THE DATE ABBOTT DIABETES CARE BECAME AWARE OF THE EVENT.

Description of Event or Problem · 1

THE REPORTER CONTACTED ABBOTT DIABETES CARE, ALLEGING THE METER WILL NOT TURN ON. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Description of Event or Problem · 1

THE REPORTER CONTACTED ABBOTT DIABETES CARE, ALLEGING THE METER WILL NOT TURN ON. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
690168 PRECISION XTRA BLOOD GLUCOSE MONITORING SYSTEM NBW ABBOTT DIABETES CARE INC 98814-65

Patients

Seq Age Sex Outcome Treatment
1