FDA Adverse Event Malfunction Summary report: N

TRIAGE TOTAL 5 CONTROL L1

MDR report key: 6042340 · Received October 19, 2016

Report

Report Number
2027969-2016-00658
Event Type
Malfunction
Date Received
October 19, 2016
Date of Event
October 6, 2016
Report Date
September 29, 2016
Product Code
JJY
PMA / PMN Number
K072892
Removal / Correction Number
2027969-10/12/16-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

MDR IS BEING FILED FUE TO FIELD ACTION REF-2027969-10/12/16-004-C. CUSTOMER'S COMPLAINT WAS REPLICATED WITH IN-HOUSE TESTING OF THE CODE CHIP OF RETAIN LOT C3233A. CODE CHIP RANGES DID NOT MATCH EV CARD RANGES. THE MANUFACTURING RECORDS FOR THE CONTROL LOT WERE REVIEWED AND THE LOT MET RELEASE SPECIFICATIONS. A CAPA, (B)(4), WAS INITIATED TO ADDRESS THIS ISSUE. DATE OF THIS REPORT SELECTED AS 9/26/2016 TO REFLECT THE DATE IN WHICH FIELD CORRECTIVE ACTION 2027969-10/12/16-004-C WAS INITIATED.

Description of Event or Problem · 1

THE CUSTOMER ATTEMPTED TO RUN THE TOTAL 5 CONTROL LEVEL 1 AT 2 STDEV WITH A D-DIMER RESULT OUTSIDE OF THE EXPECTED RANGE HIGH AT 591 NG/ML (2 STDEV: 390-584 NG/ML). REPEAT TEST RESULTED IN D-DIMER RESULT WITHIN EXPECTED RANGE AT 452 NG/ML. FREEZER MAY HAVE PRODUCED TEMPERATURE EXCURSION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
693382 TRIAGE TOTAL 5 CONTROL L1 MULTI-ANALYTE CONTROLS JJY 88753 C3233A

Patients

Seq Age Sex Outcome Treatment
1 TRIAGE D-DIMER PANEL, PN 98100, LOT# W61587B| TRIAGE METERPRO DOMESTIC KIT, PN 55070, SN (B)(4)