TRIAGE TOTAL 5 CONTROL L1
Report
- Report Number
- 2027969-2016-00658
- Event Type
- Malfunction
- Date Received
- October 19, 2016
- Date of Event
- October 6, 2016
- Report Date
- September 29, 2016
- Product Code
- JJY
- PMA / PMN Number
- K072892
- Removal / Correction Number
- 2027969-10/12/16-004-C
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
MDR IS BEING FILED FUE TO FIELD ACTION REF-2027969-10/12/16-004-C. CUSTOMER'S COMPLAINT WAS REPLICATED WITH IN-HOUSE TESTING OF THE CODE CHIP OF RETAIN LOT C3233A. CODE CHIP RANGES DID NOT MATCH EV CARD RANGES. THE MANUFACTURING RECORDS FOR THE CONTROL LOT WERE REVIEWED AND THE LOT MET RELEASE SPECIFICATIONS. A CAPA, (B)(4), WAS INITIATED TO ADDRESS THIS ISSUE. DATE OF THIS REPORT SELECTED AS 9/26/2016 TO REFLECT THE DATE IN WHICH FIELD CORRECTIVE ACTION 2027969-10/12/16-004-C WAS INITIATED.
THE CUSTOMER ATTEMPTED TO RUN THE TOTAL 5 CONTROL LEVEL 1 AT 2 STDEV WITH A D-DIMER RESULT OUTSIDE OF THE EXPECTED RANGE HIGH AT 591 NG/ML (2 STDEV: 390-584 NG/ML). REPEAT TEST RESULTED IN D-DIMER RESULT WITHIN EXPECTED RANGE AT 452 NG/ML. FREEZER MAY HAVE PRODUCED TEMPERATURE EXCURSION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 693382 | TRIAGE TOTAL 5 CONTROL L1 | MULTI-ANALYTE CONTROLS | JJY | 88753 | C3233A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | TRIAGE D-DIMER PANEL, PN 98100, LOT# W61587B| TRIAGE METERPRO DOMESTIC KIT, PN 55070, SN (B)(4) |