FDA Adverse Event Malfunction Summary report: N

TRIAGE TOTAL 5 CONTROL L1

MDR report key: 6038570 · Received October 18, 2016

Report

Report Number
2027969-2016-00653
Event Type
Malfunction
Date Received
October 18, 2016
Date of Event
September 9, 2016
Report Date
September 29, 2016
Product Code
JJY
PMA / PMN Number
K072892
Removal / Correction Number
2027969-10/12/16-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

MDR IS BEING FILED DUE TO FIELD ACTION (B)(4). CUSTOMER'S COMPLAINT WAS REPLICATED WITH IN-HOUSE TESTING OF THE CODE CHIP OF RETAIN LOT C3233A. CODE CHIP RANGES DID NOT MATCH EV CARD RANGES. THE MANUFACTURING RECORDS FOR THE CONTROL LOT WERE REVIEWED AND THE LOT MET RELEASE SPECIFICATIONS. A CAPA, CAPA-(B)(4), WAS INITIATED TO ADDRESS THIS ISSUE.

Description of Event or Problem · 1

THE SUPPORT CONSULTANT ATTEMPTED TO RUN THE TOTAL 5 CONTROL LEVEL 1 TWICE AT 2 STDEV WITH MYOGLOBIN RESULTS OUTSIDE OF THE EXPECTED RANGE HIGH AT 132 NG/ML AND 131 NG/ML (2 STDEV: 71.9-119 NG/ML). THE SUPPORT CONSULTANT INSTALLED A CODE CHIP FROM A DIFFERENT BOX OF CONTROLS WITH THE SAME LOT NUMBER AND THEN ATTEMPTED TO RUN THE TOTAL 5 CONTROL LEVEL 1 AT 3 STDEV WITH A MYOGLOBIN RESULT OUTSIDE OF THE EXPECTED RANGE HIGH AT 124 NG/ML (3 STDEV: 60.2-131 NG/ML).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
689615 TRIAGE TOTAL 5 CONTROL L1 MULTI-ANALYTE CONTROLS JJY 88753 C3233A

Patients

Seq Age Sex Outcome Treatment
1 CARDIAC TRIPLE MARKER, PN 97000HS, LOT# W61684B| TRIAGE METERPRO DOMESTIC KIT, PN 55070, SN (B)(4)