FDA Adverse Event Malfunction Summary report: N

MERGE CARDIO

MDR report key: 6032534 · Received October 16, 2016

Report

Report Number
2183926-2016-00768
Event Type
Malfunction
Date Received
October 16, 2016
Date of Event
September 15, 2016
Report Date
September 15, 2016
Manufacturer
MERGE HEALTHCARE
Product Code
LLZ
PMA / PMN Number
K051649
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FURTHER INVESTIGATION BY THE SUPPORT DEPARTMENT DETERMINED THAT THE CUSTOMER ENTERED AN INCORRECT MEDICAL RECORD NUMBER WHEN INPUTTING PATIENT DATA, WHICH ALLOWED THE HEMODYNAMIC DATA TO MERGE WITH THE INCORRECT PATIENT RECORD. THE USER WAS INFORMED OF THE DATA ENTRY ERROR, AND REQUESTED THAT THE APPLICATION SETTINGS BE CHANGED TO MATCH ON ACCESSION NUMBER AND MRN TO FURTHER PREVENT ERRONEOUS MATCHING.

Description of Event or Problem · 1

MERGE CARDIO IS A SYSTEM INTENDED TO BE USED TO ACQUIRE, STORE, PRINT, TRANSFER, AND ARCHIVE CLINICAL INFORMATION INCLUDING IMAGES, HEMODYNAMIC STUDIES AND REPORTS, MEASUREMENTS (VIA IMPORT FROM DICOM STRUCTURED REPORTING, TEXT FILES OR OPTICAL CHARACTER RECOGNITION OF MEASUREMENTS CAPTURED ON IMAGES) AND CARDIOLOGY SIGNAL (WAVEFORM) DATA. ON (B)(6) 2016, A CUSTOMER REPORTED TO MERGE HEALTHCARE THAT HEMODYNAMIC DATA WAS INCORRECTLY IMPORTED TO THE WRONG PATIENT'S STUDY. INCORRECT DIAGNOSTIC DATA BEING IMPORTED TO A STUDY HAS THE POTENTIAL TO CAUSE INCORRECT TREATMENT OF THE PATIENT, WHICH COULD RESULT IN HARM. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
683814 MERGE CARDIO PICTURE ARCHIVING AND COMMUNICATIONS SYSTEMS AND WORKSTATIONS LLZ MERGE HEALTHCARE MERGE CARDIO V10.1.2

Patients

Seq Age Sex Outcome Treatment
1