FDA Adverse Event Malfunction Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 6031884 · Received October 15, 2016

Report

Report Number
3007981285-2016-14018
Event Type
Malfunction
Date Received
October 15, 2016
Date of Event
September 25, 2016
Report Date
September 25, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A CARTRIDGE CHANGE ERROR MESSAGE WHILE ATTEMPTING TO LOAD A NEW CARTRIDGE. REPORTEDLY, THE CUSTOMER DID NOT INSTALL THE CARTRIDGE WHEN INSTRUCTED TO. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS NOT IMPACTED. THE CUSTOMER SUCCESSFULLY LOADED A NEW CARTRIDGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
683757 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628

Patients

Seq Age Sex Outcome Treatment
1 67 YR