FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 6031441 · Received October 14, 2016

Report

Report Number
2531779-2016-28594
Event Type
Malfunction
Date Received
October 14, 2016
Report Date
September 26, 2016
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION: 12/14/2016. DEVICE EVALUATION: THE DEVICE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 11/17/2016 WITH THE FOLLOWING FINDINGS: A REVIEW OF THE BLACK BOX SHOWED MULTIPLE CALL SERVICE 006 ELECTRONICALLY ERASABLE PROGRAMMABLE READ-ONLY MEMORY (EEPROM) WRITE FAILURE ALARMS. THE BATTERY COMPARTMENT AND THE CAP WERE UNDAMAGED AND WERE ABLE TO FIT SECURELY. THE PUMP POWERED UP TO A CALL SERVICE 069 ALARM. CALL SERVICE 069 IS DEFINED AS AN EEPROM CORRUPTION FOR THE ONE TOUCH PING PUMP. THE KEYPAD BUTTONS AND THE DISPLAY WERE UNABLE TO BE INVESTIGATED. THE REPORTED EEPROM FAILURE WAS DUPLICATED. THE PUMP COVER WAS REMOVED TO FIND THE UPPER EEPROM COMPONENT TO BE CRACKED. FURTHER TESTING WAS NOT ABLE TO BE PERFORMED. EVALUATION REVEALED THAT THE EEPROM COMPONENT HAD FAILED.

Description of Event or Problem · 1

ON (B)(6) 2016, THE REPORTER CONTACTED ANIMAS, ALLEGING A CALL SERVICE ALARM 006-0001 ISSUE; THE ALARM OCCURRED 3 TIMES IN 30 DAYS. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY RESULT IN A LONG TERM CESSATION OF INSULIN DELIVERY IF THE USER IS UNABLE TO RESOLVE THE ALARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
681817 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 10 YR