FDA Adverse Event Injury Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 6030994 · Received October 14, 2016

Report

Report Number
2032227-2016-32243
Event Type
Injury
Date Received
October 14, 2016
Date of Event
March 31, 2016
Report Date
October 26, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO FLATTENED AND CREASED ACT BUTTON DOME SWITCH. NO UNLOCKED LCD KEYPAD CONNECTOR. ALL OPERATING CURRENTS WITHIN SPECIFICATIONS AND PASSED FUNCTIONAL TESTING INCLUDING THE REWIND, A21 ERROR TEST, BASIC OCCLUSION TEST, OCCLUSION TEST, PRIME TEST, EXCESSIVE NO DELIVERY TEST AND DISPLACEMENT TEST. THE INSULIN PUMP HAD MINOR SCRATCHED LCD WINDOW AND CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE ACT BUTTON ON THE INSULIN PUMP WAS NOT WORKING. HE HAD TO BURY HIS FINGER INTO THE BUTTON TO GET IT TO RESPOND. CUSTOMER'S BLOOD GLUCOSE WAS 499 MG/DL. THE CUSTOMER TREATED HIS BLOOD GLUCOSE LEVEL WITH SYRINGE. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO BACKUP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
681917 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723RNAS

Patients

Seq Age Sex Outcome Treatment
1 63 YR Other