FDA Adverse Event Malfunction Summary report: N

WITOUCH

MDR report key: 6026815 · Received October 13, 2016

Report

Report Number
3008585473-2016-00620
Event Type
Malfunction
Date Received
October 13, 2016
Date of Event
September 7, 2016
Report Date
October 13, 2016
Manufacturer
HOLLYWOG, LLC
Product Code
NUH
UDI-DI
00853096004014
PMA / PMN Number
K120500
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DHR REVIEW SHOWS THE DEVICE PERFORMED AS INTENDED WHEN IT WAS MANUFACTURED. DURING EVALUATION THE DEVICE AND DEVICE REMOTE WERE FOUND IN POOR CONDITION. THE DEVICE AND DEVICE REMOTE CONTROL WERE ABLE TO POWER ON. THE DEVICE TREATMENT WAS ABLE TO FUNCTION TO SPECIFICATION, FREQUENCIES WERE TO SPECIFICATION. THE DEVICE LABELING WAS REVIEWED AND FOUND TO BE SUITABLE AND ADEQUATE FOR THE DEVICE TO PERFORM ITS INTENDED USE. THE DEVICE PERFORMED TO SPECIFICATION.

Description of Event or Problem · 1

CUSTOMER HAS SPINAL STENOSIS AND HAS BEEN WEARING THE DEVICE FOR TWO WEEKS. THERE WERE NO PROBLEMS UNTIL (B)(6) 2016. SHE WAS WEARING THE UNIT ALL DAY AND IT HAD TURNED ITSELF OFF. CUSTOMER SAID SHE "GOT IN THE CAR TO GO SOMEWHERE AND ALL OF A SUDDEN IT LET OUT A CHARGE THAT TIGHTENED EVERY MUSCLE IN MY BODY AND CAUSED ME TO YELL OUT LOUD." SHE HAD HER REMOTE CONTROL AROUND HER NECK AND WAS ABLE TO DECREASE THE INTENSITY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
679980 WITOUCH OVER THE COUNTER TRANSCUTANEOUS ELECTRICAL NERVE STIMLUATOR NUH HOLLYWOG, LLC 11.1510 00853096004014

Patients

Seq Age Sex Outcome Treatment
1 50 YR Disability