FDA Adverse Event Malfunction Summary report: N

RESERVOIR 3ML

MDR report key: 6018160 · Received October 11, 2016

Report

Report Number
2032227-2016-28996
Event Type
Malfunction
Date Received
October 11, 2016
Date of Event
August 28, 2016
Report Date
September 19, 2016
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K032005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.(B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL OF BATTERY OUT LIMIT AND LEAKS FROM THE RESERVOIR. THE CUSTOMER'S BLOOD GLUCOSE READING WAS 300 MG/DL. THE CUSTOMER STATED THAT THE PUMP ALARMED BATTERY OUT LIMIT AFTER SHE PLACED THE BATTERY BACK IN THE PUMP. THE CUSTOMER REPORTED THAT THE RESERVOIR LEAKED AND THERE IS A CRACK ON THE RESERVOIR HOUSING. CUSTOMER WAS ADVISED TO REVERT TO A BACKUP PLAN PER HEALTH CARE PROVIDER'S INSTRUCTIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
670040 RESERVOIR 3ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-332A

Patients

Seq Age Sex Outcome Treatment
1 69 YR