HEART START XL
Report
- Report Number
- 1218950-2016-06353
- Event Type
- Death
- Date Received
- October 7, 2016
- Date of Event
- October 5, 2016
- Report Date
- October 5, 2016
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER
Narratives
THE CUSTOMER SUSPECTED THE HEARTSTART MRX HAD MALFUNCTIONED AND REQUESTED IT TO BE TESTED. THE ECG LEAD WIRE WAS NOT A PHILIPS PRODUCT. THE PHILIPS FIELD SERVICE ENGINEER (FSE) EVALUATED THE DEVICE AND CONFIRMED THE ROOT CAUSE OF THIS EVENT WAS USING THE NON-PHILIPS ECG LEAD WIRE. THE CUSTOMER WAS ADVISED TO USE PHILIPS ACCESSORIES. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS PLACED BACK INTO USE WITH THE CUSTOMER. THE CUSTOMER IS INSTRUCTED IN THE HEARTSTART XL INSTRUCTIONS FOR USE (PUBLICATION (B)(4), EDITION 7) TO USE ONLY PHILIPS ACCESSORIES: "USE OF SUPPLIES OR ACCESSORIES OTHER THAN THOSE RECOMMENDED BY PHILIPS MAY COMPROMISE PRODUCT PERFORMANCE" (PAGE II) AND "WARNING: USE ONLY THE MULTIFUNCTION DEFIB ELECTRODE PADS, BATTERY, AND ACCESSORIES LISTED" (PAGE 13-28). THE ROOT CAUSE OF THE EVENT WAS THE USE OF THE NON-PHILIPS ECG LEAD WIRE.
A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
IT WAS REPORTED TO PHILIPS THAT THE HEARTSTART XL DEFIBRILLATOR "HAS THE HEARTBEAT WHEN THE PATIENT DIED." THE PATIENT HAD BEEN SENT TO THE EMERGENCY DEPARTMENT BECAUSE OF A CAR ACCIDENT. THE CUSTOMER USED A MINDRAY MONITOR FOR PATIENT VITAL SIGNS AND FOUND THAT THE PATIENT HAD NO HEART RATE AND THE HEART WAVE PULLED STRAIGHT. AT THE SAME TIME, THEY ALSO USED THE HEARTSTART XL DEFIBRILLATOR MONITOR BUT THE XL DISPLAYED SOME CLUTTER WAVE AND HEART RATE. THIS EVENT OCCURRED AFTER THE ECG LEAD WIRE WAS CHANGED. THE USER DOES NOT BELIEVE THAT THE DEVICE BEHAVIOR IMPACTED THE PATIENT OUTCOME.
IT WAS REPORTED TO PHILIPS THAT THE HEARTSTART XL DEFIBRILLATOR "HAS THE HEARTBEAT WHEN THE PATIENT DIED." ADDITIONAL DETAILS HAVE BEEN REQUESTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 662785 | HEART START XL | DEFIBRILLATOR | MKJ | PHILIPS MEDICAL SYSTEMS | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Death |