FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 6006802 · Received October 6, 2016

Report

Report Number
3004753838-2016-72418
Event Type
Malfunction
Date Received
October 6, 2016
Date of Event
September 15, 2016
Report Date
September 15, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000231
PMA / PMN Number
P120005
Removal / Correction Number
3004753838-02/29/16-001C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(6) 2016 THAT ON (B)(6) 2016, THE RECEIVER HAD INTERMITTENT AUDIO OUTPUT. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECTS WERE FOUND. A MANUAL TEST WAS PERFORMED AND NO SOUND WAS HEARD FROM THE RECEIVER. THE REPORTED EVENT OF INTERMITTENT AUDIO OUTPUT WAS CONFIRMED. THE ROOT CAUSE WAS DETERMINED TO BE A DEFECTIVE SPEAKER. DATA WAS RECEIVED FOR EVALUATION. HOWEVER, INTERMITTENT AUDIO OUTPUT CANNOT BE CONFIRMED THROUGH DATA REVIEW. A ROOT CAUSE CANNOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
657132 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. MT22719 5213239 00386270000231

Patients

Seq Age Sex Outcome Treatment
1 36 YR