FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 6003562 · Received October 6, 2016

Report

Report Number
2032227-2016-26537
Event Type
Malfunction
Date Received
October 6, 2016
Date of Event
March 1, 2014
Report Date
March 1, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS NOTED THAT THE PUMP PASSED REWIND, BASIC OCCLUSION, PRIME/COMPROMISED FORCE SENSOR SYSTEM AND DISPLACEMENT TESTS. THE PUMP WAS STUCK IN A MOTOR ERROR ALARM LOOP DURING BOLUS/BASAL DELIVERY AND MOTOR POSITION ENCODER ERROR ALARM NOTED IN THE HISTORY FILE. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED. THE MOTOR MAY HAVE HAD INTERMITTENT FAILURE THAT WAS NOT DETECTED DURING THE TESTING. THE DRIVE SUPPORT DISK HAD NO ANOMALY. THE PUMP HAD CRACKED DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS AND SCRATCHED DISPLAY WINDOW. THIS IS A REMEDIATION MDR. MEDTRONIC DIABETES IMPLEMENTED REVISED MDR REPORTABILITY CRITERIA EFFECTIVE ON JULY 1, 2014. SUBSEQUENTLY, MEDTRONIC DIABETES CONDUCTED A ONE YEAR RETROSPECTIVE REVIEW OF COMPLAINTS. THIS EVENT WAS RETROSPECTIVELY IDENTIFIED TO BE REPORTABLE BASED ON THE REVISED MDR REPORTABILITY CRITERIA. THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED NORTHRIDGE SITE, PER VARIANCE 5.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD MOTOR ERROR ALARM AND MOTOR POSITION ENCODER ERROR ALARM. THE BLOOD GLUCOSE AT THE TIME OF THE INCIDENT WAS 78 MG/DL. THE CUSTOMER STATED THAT THE PUMP WAS DROPPED EARLIER AND IT SEEMED TO BE FINE. THE DRIVE SUPPORT DISK WAS NORMAL AND THE PUMP WAS NOT EXPOSED TO HIGH MAGNETIC FIELD. TROUBLESHOOTING WAS NOT ABLE TO RESOLVE THE ISSUE. THE DEVICE WAS RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
655377 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAS

Patients

Seq Age Sex Outcome Treatment
1 29 YR