FDA Adverse Event Injury Summary report: N

WATERPIK WATER FLOSSER

MDR report key: 6002891 · Received October 6, 2016

Report

Report Number
0001712259-2016-00004
Event Type
Injury
Date Received
October 6, 2016
Date of Event
September 22, 2016
Report Date
October 5, 2016
Manufacturer
WATER PIK, INC.
Product Code
EFS
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UNIT IN QUESTION HAS NOT YET BEEN RETURNED FOR TESTING AND EVALUATION. DEVICE IN QUESTION HAS NOT BEEN RECEIVED.

Description of Event or Problem · 1

PER THE CUSTOMER....CLAIMS TO HAVE SUSTAINED INJURY AT THE TIME OF INITIAL USE, UNIT WAS SET TO MAXIMUM PRESSURE SETTING TO PRIME AS PER PRODUCT LITERATURE. CUSTOMER DID NOT LESSEN PRESSURE WHEN ATTEMPTING TO USE THE PRODUCT AND CLAIMS TO HAVE EXPERIENCED BLEEDING GUMS. CUSTOMER CLAIMS BACTERIAL PNEUMONIA/INFECTION WERE SUSTAINED DUE TO USE OF THE PRODUCT. CUSTOMER ACKNOWLEDGES THAT THE PRODUCT WAS NOT USED AS INSTRUCTED. CUSTOMER EMAILED HER DENTIST, THE DENTIST WROTE BACK AND TOLD HER THAT SHE PROBABLY DID NOT USE THE DEVICE CORRECTLY AND DID NOT AGREE WITH HER SELF-DIAGNOSIS ABOUT THE BACTERIAL INFECTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
654923 WATERPIK WATER FLOSSER ORAL IRRIGATOR EFS WATER PIK, INC. WP-140

Patients

Seq Age Sex Outcome Treatment
1 40 YR Other