FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 5989983 · Received September 30, 2016

Report

Report Number
1319681-2016-00215
Event Type
Malfunction
Date Received
September 30, 2016
Date of Event
September 6, 2016
Report Date
September 30, 2016
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A LOWER THAN EXPECTED VITROS DGXN QUALITY CONTROL RESULT WAS OBTAINED FROM A SINGLE LEVEL OF BIORAD QUALITY CONTROL FLUID USING VITROS DGXN REAGENT, TESTED ON A VITROS 5600 INTEGRATED SYSTEM. THE MOST LIKELY ASSIGNABLE CAUSE IS INSTRUMENT RELATED CAUSED BY CRIMPED IMMUNO WASH FLUID (IWF) TUBING THAT PREVENTED IWF FROM BEING DISPENSED. THE CUSTOMER RE-ALIGNED THE IWF TUBING AND GENERATED ACCEPTABLE QUALITY CONTROL RESULTS INDICATING RE-ALIGNING THE IWF TUBING HAD RESOLVED THE ISSUE. THE MOST LIKELY ASSIGNABLE CAUSE OF THIS EVENT WAS CONCLUDED TO BE AN INSTRUMENT ISSUE.

Description of Event or Problem · 1

A CUSTOMER OBSERVED LOWER THAN EXPECTED VITROS DGXN QUALITY CONTROL RESULTS OBTAINED FROM A NON-VITROS BIORAD CONTROL FLUID WHEN USING A VITROS 5600 INTEGRATED SYSTEM. BIORAD L2 = <0.4 VERSUS EXPECTED 2.51 NG/ML. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF PATIENT SAMPLES WERE AFFECTED. ORTHO CLINICAL DIAGNOSTICS (ORTHO) HAS NOT BEEN MADE AWARE OF ANY ERRONEOUS VITROS DGXN PATIENT SAMPLE RESULTS OBTAINED OR REPORTED FROM THE LABORATORY DURING THE TIME FRAME OF THIS EVENT, HOWEVER, THE INVESTIGATION COULD NOT RULE OUT THAT PATIENT SAMPLES WERE NOT, OR WOULD NOT BE AFFECTED IF THE EVENT WERE TO RECUR UNDETECTED. THERE WAS NO ALLEGATION OF ACTUAL PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
641199 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1