FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP

MDR report key: 5981741 · Received September 27, 2016

Report

Report Number
2032227-2016-24196
Event Type
Malfunction
Date Received
September 27, 2016
Date of Event
September 6, 2016
Report Date
January 24, 2017
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED SELF-TEST, SLEEP CURRENT MEASUREMENT, ACTIVE CURRENT MEASUREMENT, REWIND TEST, PRIME SEATING TEST, BASIC OCCLUSION TEST, OCCLUSION TEST, FORCE SENSOR TEST AND DISPLACEMENT TEST. THE INSULIN PUMP PRIMED PROPERLY AND NO UNEXPECTED INSULIN FLOW BLOCKED ALARM NOTED. THE INSULIN PUMP WAS RECEIVED WITH SCRATCHED CASE, CASE CRACKED BEHIND THE PUMP NEAR THE BATTERY TUBE, SERIAL NUMBER LABEL FADED, PILLOWING KEYPAD OVERLAY AND MINOR SCRATCHED LCD WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL TO BE STUCK IN THE "PREPARING TO PRIME" LOOP. CUSTOMER REPORTED THAT INSULIN CONTINUED TO DRIP. CUSTOMER'S BLOOD GLUCOSE WAS 194 MG/DL. INSULIN PUMP WOULD BE REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
632738 640G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1712B

Patients

Seq Age Sex Outcome Treatment
1