FDA Adverse Event Malfunction Summary report: N

ACCUTREND PLUS GLUCOSE STRIPS

MDR report key: 5936346 · Received September 8, 2016

Report

Report Number
1823260-2016-01332
Event Type
Malfunction
Date Received
September 8, 2016
Date of Event
August 19, 2016
Report Date
September 27, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CGA
PMA / PMN Number
K051376
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PO
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE METER AND TEST STRIPS WERE RETURNED. RETENTION ACCUTREND GLUCOSE STRIP LOT 137690-00 AND CUSTOMER'S ACCUTREND GLUCOSE STRIP LOT 137690-05 WERE MEASURED WITH TWO EDTA SAMPLES ON CUSTOMER'S METER AND THE RETENTION METERS USED AT THE INVESTIGATION SITE COMPARED TO A COBAS C501 LABORATORY ANALYZER. RETENTION TEST STRIPS WERE ALSO MEASURED WITH CONTROL SOLUTIONS (GKL 60 LOT 600563-99 /GKL180 LOT 600562-99) ON CUSTOMER METER AND THE RETENTION METERS USED AT THE INVESTIGATION SITE. ALL RESULTS WERE WITHIN THE ACCEPTABLE RANGES. THE MATERIAL INVESTIGATED IS WORKING ACCORDING TO THE SPECIFICATIONS. THE RETURNED MATERIAL CAN BE RULED OUT AS A ROOT CAUSE OF THE ERRONEOUS RESULTS. A SPECIFIC ROOT CAUSE WAS NOT IDENTIFIED. ADDITIONAL INFORMATION WAS REQUESTED FOR INVESTIGATION BUT WAS NOT PROVIDED. THE MOST LIKELY ROOT CAUSE IS A HANDLING ERROR BY THE CUSTOMER.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER QUESTIONED LOW GLUCOSE RESULTS FOR AN UNKNOWN NUMBER OF PATIENTS TESTED WITH AN ACCUTREND PLUS METER WITH SERIAL NUMBER (B)(4) IN A PHARMACY. THE CUSTOMER PROVIDED ERRONEOUS RESULTS FOR 1 PATIENT. IT WAS NOTED THAT THE INSTRUMENT IS USED BY A NON-PROFIT ORGANIZATION THAT PERFORMS OCCASIONAL SCREENINGS TO THE POPULATION. THE INITIAL TEST FROM THE ACCUTREND PLUS METER WAS 66 MG/DL. THE PATIENT WAS ASYMPTOMATIC. THE PATIENT WAS RE-TESTED WITH AN UNSPECIFIED POINT OF CARE DEVICE AND THE RESULT WAS 127 MG/DL. THESE RESULTS WERE OBTAINED 1 HOUR AFTER EATING A SWEET. A DIFFERENT PATIENT WAS TESTED ON THE ACCU-TREND PLUS METER AND THE RESULT WAS 47 MG/DL. THIS PATIENT WAS ASYMPTOMATIC AS WELL. NO OTHER TEST RESULTS WERE PROVIDED. NO ADVERSE EVENT OCCURRED. THE SUSPECT PRODUCT WAS REQUESTED FOR INVESTIGATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
587354 ACCUTREND PLUS GLUCOSE STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS CGA ROCHE DIAGNOSTICS NA 137690-05

Patients

Seq Age Sex Outcome Treatment
1