FDA Adverse Event Summary report: N

MERGE CADSTREAM

MDR report key: 5927929 · Received September 5, 2016

Report

Report Number
2183926-2016-00714
Date Received
September 5, 2016
Date of Event
August 4, 2016
Report Date
August 4, 2016
Manufacturer
MERGE HEALTHCARE
Product Code
LLZ
PMA / PMN Number
K09294
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS ISSUE, PER INFORMATION OBTAINED BY MERGE HEALTHCARE, INDICATES THAT THERE WAS A USER ERROR THAT ORIGINATED ON THE MRI MODALITY. THE CUSTOMER CONTACTED MERGE SUPPORT FOR ASSISTANCE IN TRYING TO MINIMIZE THE ISSUE WITH THE INCORRECT LATERALITY INFORMATION DUE TO ORIENTATION OF THE PATIENT AND SETTINGS AT THE MODALITY. ADDITIONALLY, THE USER MANUAL AND REFERENCE GUIDE DESCRIBE THE LIMITATIONS OF CADSTREAM WHICH CAUTION DIAGNOSTIC OR OTHER PATIENT MANAGEMENT DECISIONS SHOULD NOT BE BASED SOLELY ON THE RESULTS OF CADSTREAM.

Description of Event or Problem · 1

MERGE CADSTREAM IS INTENDED TO BE USED FOR VIEWING, ANALYZING, REPORTING, COMMUNICATING AND STORING DIGITAL IMAGES DERIVED FROM AN MR IMAGE MODALITY. CADSTREAM FUNCTIONALITY INCLUDES RECORDING, ANNOTATING, CALCULATIONS, PATIENT MEDICATION/INTERACTION INFORMATION, MONITORING AND TOOLS TO MODIFY/ENHANCE IMAGE AND DEMOGRAPHIC INFORMATION. ON (B)(6) 2016, A CUSTOMER REPORTED TO MERGE HEALTHCARE THAT IMAGES WERE TAKEN OF A PATIENT WITH THE INCORRECT LINEALITY AT THE MODALITY AND WERE APPEARING THAT WAY IN MERGE CADSTREAM. DUE TO A USER ERROR, IMAGES ACQUIRED DURING MRI SCANNING WERE LABELED WITH THE INCORRECT ORIENTATION ON THE MR SCANNER. PER THE CUSTOMER'S REQUEST, MANUAL PROCESSING OF STUDY BY MERGE SUPPORT RESULTED IN ALL IMAGES REFLECTING THE INCORRECT LATERALITY AND ANTERIOR/POSTERIOR POSITIONING EMBEDDED IN EVERY IMAGE. STUDY RESULTS HAVE THE POTENTIAL TO BECOME PART OF THE PATIENTS PERMANENT RECORD AND HAVE THE POTENTIAL TO IMPACT PATIENT TREATMENT WHICH COULD LEAD TO DEATH OR SERIOUS INJURY. THERE IS NO INDICATION THAT THIS ISSUE AS REPORTED BY THE CUSTOMER HAS RESULTED IN ANY HARM TO A PATIENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
579329 MERGE CADSTREAM IMAGING PROCESSING SYSTEM LLZ MERGE HEALTHCARE MERGE CADSTREAM V6.0.1.933

Patients

Seq Age Sex Outcome Treatment
1