FDA Adverse Event Malfunction Summary report: N

CIOS ALPHA

MDR report key: 5906839 · Received August 26, 2016

Report

Report Number
2240869-2016-51572
Event Type
Malfunction
Date Received
August 26, 2016
Date of Event
August 11, 2016
Report Date
August 15, 2016
Manufacturer
SIEMENS HEALTHCARE GMBH
Product Code
OWB
PMA / PMN Number
K132054
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION OF THE LOG FILES SHOWED THAT THE FLUOROSCOPY TRIED TO REFRESH THE DISPLAYED IMAGE ON THE SCREEN ACCORDING TO THE SUB/NATIVE MODE BUT IT COULD NOT ACCESS IMAGE CHAIN DUE TO THE ALREADY INITIATED ACQUISITION SEQUENCE. AS A RESULT THE SDLAUSL TELEGRAMS DID NOT GET PROCESSED AND THE MACHINE WAS FROZEN. THIS ISSUE WAS SOLVED BY REWORKING THE HANDLING OF THE TELEGRAM SDIAUSI FOR THE SOFTWARE VERSION VA20. THE ROLL OUT OF THE SOFTWARE IS PERFORMED VIA AN UPDATE INSTRUCTION XP057/15/S (REPORTED UNDER C&R # 2240869-02/26/16-0011-C; Z-1278-2016). THIS REPORT WAS FILED SEPTEMBER 13, 2016.

Additional Manufacturer Narrative · 1

FURTHER INFORMATION WAS REQUESTED TO CONDUCT INVESTIGATION. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF ADDITIONAL INFORMATION BECOMES AVAILABLE. THIS REPORT WAS SUBMITTED AUGUST 26, 2016.

Description of Event or Problem · 1

SIEMENS BECAME AWARE OF THE CIOS ALPHA SYSTEM LOCKING UP DURING A CASE WITH A PATIENT ON THE TABLE. THE OPERATOR WAS NOT UNABLE TO SHUT DOWN OR REBOOT THE UNIT. IT TOOK THE OPERATOR 30 MINUTES TO RESET THE UNIT AND RETURN IT TO NORMAL USE. THERE ARE NO INJURIES RELATED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
559181 CIOS ALPHA IMAGE-INTENSIFIED FLUOROSCOPIC X-RAY SYSTEM OWB SIEMENS HEALTHCARE GMBH 10308191

Patients

Seq Age Sex Outcome Treatment
1 Other